Very Good
Almost like new but has slight signs of wear. Maybe one or two small imperfections which would be described.

Good
The item is worn in 3 or more places. Perhaps the leather is worn out on the corners of a bag. Perhaps the scarf has a small stain. It will still be beautiful it’s just unfortunately on closer inspection I noticed a few extra flaws and these will be described

Fair
This item has been heavily used. For a bag its corners worn with piping showing. Major creasing and or marks. All of which will be described and shown in the listing photos.

I tend to describe the items condition worse than it is as I'm quite picky and would rather you be pleasantly surprised its better than you thought rather than disappointed.

I usually visit the post office two or three times a week.

All UK orders are posted by Royal Mail Second Class signed for, which requires a signature on delivery. It usually takes about 2-3 working days after posting to reach you.

Orders to the rest of the world and Europe I send using Evri. The shipping time varies from country to country. Every now and again I do an average and adjust the expected delivery times accordingly.
All processing times are visible within the item listing.

Smaller items to the rest of the world and Europe I ship with Royal Mail.

If you need something quicker I can look into this for you and let you know the additional charge for you to decide to go ahead or not.

Any questions just ask!

You as the buyer are responsible for any import taxes and duties. As the Uk has now left the EU you will have to pay an import duty which varies from country to country. Any refusal to pay duties resulting in the order being returned will be refunded minus the postage cost.

There’s no problem to return an item if you don’t want it. No matter what the reason.
Just let me know by message and I’ll send you the details of where to send it back to.

The only thing to be aware if you’d be responsible for the return postage costs. I’d advise to return using a tracked method as I can not refund for an item that gets lost. You’d have to sort that out with the delivery company. (Just as I would if I was sending you an order).

Once I receive your item (s) back I’ll issue you the refund via Etsy.

* the above does not apply to:
* Perishable products (like food or flowers)
* Digital downloads
* Intimate items.
Unless faulty.

As per the shops terms and conditions.