please message me for your special orders

Your order will be shipped in 1-2 business days after your purchase and you will receive it in 2-4 business days.

We do ship our orders worldwide with FedEx except for Europe, we do work with DHL for orders which will go to Europe.

Our deadline for custom orders is 12 business days but most of the time we are dispatching them in 3-5 business days.

I can help if you send me a color option.

We will send the tracking number to you via email after your order has been dispatched. You can track your order from FedEx’s official website or DHL’s official website.

We do accept returns in the first 15 days after your purchase but unfortunately, we don’t accept returns on orders which have gone 15 days after the purchase. But if you like to return your order because you didn’t like it the shipment costs are non-refundable.

Unfortunately, these kind of things are happening occasionally, but don’t worry we can send a replacement or according to damage and if you accept we can give you a partial refund

We are trying to keep our designs stocked all the time but rarely we can go out of stock on some designs. If that happens just wait a couple of days or contact us via sannaswoodecor@gmail.com so we can fasten the things up.

Any sort of shipping cost is non-refundable on returns.