Sorry, our prices are set. These prices cover many things from overhead costs, fee's, models/photographers and time spent on listings.
Running a small business is costly. But, by making a purchase with our store you're helping keep something special operating!

Our items are measured flat and doubled (where necessary).
We list accurate measurements as sizing listed on tags can vary from country of origin or brand.

Please measure yourself to see if it matches our measurements listed before contacting us to see if our item will fit you.

Feel free to get in touch if you require other measurements that we have not listed e.g. torso length, straps, armholes etc

We have each models sizing info in our 'Shop Members' section

As all our items are vintage and pre-loved care should be taken when washing garments.
Some vintage pieces do not provide care instructions.
In this case: please wash garments separately in cold water and allow to dry naturally.
In some cases items we get have never been worn so we can't ensure they have been washed before. Please wash dyed items separately to ensure dye does not run through your laundry for the first wash.

It’s important to understand these items are available in our physical store. Which means they are tried on regularly. They may pick up odour, dust or take strain on seams or buttons. We do our best to check everything frequently but this is the nature of vintage, its worn.

We strive to provide quality products.
Contact us if you want to know more about a particular garments condition.

The nature of vintage/pre-loved items will/may show signs of wear, we may not list minor wear but we will list other faults.
For items such as tee's and most casual wear we consider general signs of wear to be part of the charm of vintage.

AQV items are second hand. As we're human, we may miss small faults or cannot know the journey/strain these pieces have taken already. Should this be discovered by you after purchase please contact me, I’m always happy to chat with customers and come to a fair resolution.

We do not issue refunds on returns unless the item was not as it was described to you.
In such cases you must make contact the day you receive your order, return post within 2 days. We will issue a full refund (including postage).
Please read the listing details and store information before you place an order.
We do not refund/return if you have mis-read the listing.
Please contact us if you have an issue with an item we are happy to chat!

We post with AusPost
www.auspost.com.au

Our postage quote includes packaging/handling. We may over estimate but refund overages.

We'll have your item posted within 1-2 days on most cases.

Our parcels are tracked and we will provide the tracking number to you on dispatch.
If you wish to have your item insured or sent via express post please get in touch with us before you check out.

Express is normally double the cost of standard.
Contact us to have an item insured. We recommend this for higher priced items.

**Due to the co-vid pandemic the postal service is experiencing delays.

NORMALLY...
Shipping estimate for standard post:
Aus (excl. WA & Northern QLD): 3-5 business days
NZ: 7-12 business days
Elsewhere: 12-15 business days

Postal Service:
We DON'T take responsibility for items lost within the postal service. Contact AusPost with your tracking number if you're parcel does not arrive. Asking us means we're double handling information to you.

Paying customs fee's is your responsibility. Time it takes for you to do that is not included in the postal service's delivery estimate.
PLEASE NOTE: We will NOT lie on our customs form on your behalf. We don't mark items as gifts and we list exact prices.

Please ask us to adjust our listing for a new postage price to include insurance and express if you require it before you check out.

Check postal restrictions/fee's for your country:
http://auspost.com.au/parcels-mail/international-post-guide.html