I make custom orders and orders per your wishes.
You will receive almost the same doll with slightly changes, especially on doll's face because I can’t draw exactly the same mood !

Any big changes in color theme of cloth,eyes, hair or accessories are made upon your request or if I don't have this kind of material, upon agreement between Master and Buyer.

My dolls are not only unique exclusive gift,not only dolls to play for kids,not only soul mate for your loved one,but they are perfect for Home Décor in any room of your house,as decorations for Holidays like Christmas,Easter or Halloween !

You can not change size of the doll.Each doll has its own size that I state in doll’s descriptions.

The best way to clean your Doll is wipe cleaning. Just use non perfume moist wipes or soft damp cotton. After cleaning you may want to add some paint on doll’s face, especially on cheeks. Use dry pastel ( not oil pastel) , color pencils or your blush that you use for your face.

DON’T wash Doll in washing machine!!!

Almost all dolls have a metal wires inside as it's stated in their descriptions.

All parcels come “gift” wrapped inside of shipping boxes. For shipping I use standard boxes.

All in stock ( available ) dolls I will ship in 2-3 business days.

Please kindly note that MADE TO ORDER Dolls I make especially for you, so please allow sufficient time ( up to 25 business days) to create doll and prepare it for traveling !

Processing time depends of the Doll you choose. For details, see individual items.

DON’T forget about shipment time !!

I ship to any country.

1.I gladly accept returns for all available dolls. Contact me within 5 days of delivery and ship items back to me within 7 days of delivery.

Shipping charges are not refundable.

Return conditions : buyers are responsible for return shipping cost and packing. Item should be return in it’s original condition, in other case the buyer is responsible for any loss of value.

2.I don’t accept exchanges.

3.I don’t accept returns for MADE TO ORDER custom dolls.

4.I don’t accept cancelations on order that is already shipped!! So if you want to cancel order, do it as soon as possible. Request the cancelation in 24 hours of purchase.

All shipping options you can see in the cart. Just add doll that you want to the cart and see shipping options for your address

Most of international shipments takes from 1 to 3 weeks, depending on country of destination and shipping method you choose .

Estimated delivery time for domestic US orders are 5-7 business days.

My apologies, I can’t guarantee these dates since I cannot influence on post companies.