I appreciate if you provide a reason of refunds/exchange. Please contact me before sending item back. Items should be sent in unused condition and in original packaging. I will refund full item price as soon us I will receive product back. Return shipping charges and possible fees are responsibility of the costumer and are not refundable.
!!!In any case, if you are unhappy with your purchase for any reason, at first - please contact me! I believe that there always is possibility to resolve all issues and find resolution that works for both sides:)

Sometimes shipping time is longer because of weather or holidays. Please be patient, specially during Christmas time and make your orders on time :) If the items is not received in 4-5 weeks, please contact me, I will try to search for it with the tracking number or through the postal service.

I do wholesale - please contact me for all further information