We love custom orders! Simply follow the link from listing, choose quantity and leave a message to seller . If you can not see that you are looking for then send us a message with details of what you're looking for, include colours, size, date needed by, and don't forget your location.

We ship from United Kingdom NO Tracking Number is included in standard postage , Would you like a tracking number please choose tracking number option for postage

Canada: 15-16 business days
France: 10-14 business days
Germany: 12-14 business days
Italy: 12-20 business days
United Kingdom: 3-5 business days
North America: 12-16 business days
Europe: 7-14 business days
Australia, New Zealand and Oceania: 16-20 business days
Latin America and the Caribbean: 20-21 business days

All delivery dates are not guaranteed and should only be used as estimated. Please order with enough cushion time before your event.

All sales are final. All information is available for review in your cart, include order details, shipping estimates, and delivery address, before completing your checkout.

However if you need any small changes to your order, please do not hesitate to message us as soon as possible! We may be able to make small changes if we haven't begun on your order yet.

Please check your order as soon as you receive it and message us if there are any issues within 5 day of delivery. We will prioritise and resolve the problem ASAP.

In all cases, a photograph is required for store credit or exchange, and in some cases we may ask you to return the item to us so that can we can provide proof to our manufacturer. If requested, damaged and incorrect items must be shipped back to us before store credit or item exchange can be issued. Once a balloon is inflated it is considered used and cannot be returned for any reason. If an item is thrown away by the buyer we are not able to process a return or exchange. Shipping costs are responsibility of the buyer and cannot be refunded under any circumstance.

HELIUM INSTRUCTIONS:

Helium filled balloons can float for up to 12 hours, however this is depending on how they are handled, transported & mostly importantly: weather. Helium is sensitive to temperature so avoid extreme heat & extreme cold. On a hot day your balloon may only float for 2-3 hours. Our recommendation is to inflate the balloon very close to the start time of your event. Please be aware of sharp objects, your balloon will pop.

AIR INSTRUCTIONS:
Blow up your balloon using a balloon pump or air compressor or a straw The balloon can now be tied to a length of ribbon & hung. Please be aware of sharp objects, the balloon will pop.

WARNING: Balloons are not toys. Children can choke or suffocate. Adult supervision required!

No. Balloons will not float when you fill it with air.
Depending on the size, you can use helium to make them float.
Please read each listing whether the balloon can float with helium or not.

Yes. All the balloons ship in flat condition - not inflated.