The buyer is responsible for paying customs duties or taxes. We do not know the legislation on these issues in each country, so if in doubt, check this question before buying.
Etsy sales tax is automatically included in the price of goods for buyers from the USA (some states), Australia (later, possibly for other countries).

Yes, all our fixtures are 110-240V compatible, so they are working all over the world.

Contact your state mail (for the USA, it is the USPS, Great Britain - Royal Post, France - Le Post, Germany - DHL, etc.). Check the location of the package on their website or over the phone. The track number for this is in your personal Etsy’s account in the orders section.
If they cannot help you, please contact us and we will do our best.

Yes, all of our lamps (except nightlights) are dimmable. Just use appropriate lamps and switches.

Since most of our products are made to order, the final shape of some products may differ slightly from the photo in the listing (but most likely will not).
Shades of real products may differ, as the color on the screen of the gadget depends on the settings of the camera with which the photo was taken, post-processing and screen settings of the gadget itself.
Also, small details (such as clamps, clips, cord grips, plugs) may differ slightly in appearance, but not in functionality.

If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem. If you wish to cancel transaction (both before the order was made and sent or order was received), please, note, that there is non-refundable 4% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 3.4% + $ 0.30).
All items must be return in original conditions without any physical changes with all of its components, never used or installed. Delivery cost of returned items is paid by buyer. Delivery cost of shipping from seller to buyer is non refundable.

Dear buyer, the seller is not responsible and cannot be responsible for the timing and quality of delivery of your order by the postal company. Therefore, if you receive an order in a damaged package, we strongly recommend that you unpack it with a courier or at the post office with a mail worker. If the goods are damaged, immediately make a claim about the quality of delivery services and damage of your order.
You can be refunded only after your Post will confirm that the parcel is damaged.

If you have any questions regarding this, please contact us.