These items will be discussed and made once discussion has taken place.
If you need specific sizes for any items you MUST let me know or items will be made to how the machine adjusts.
These items are non refundable unless faulty -
Faulty definition
decals - torn / wrong colour sent / will not stick
T-shirt’s - damaged garment / decal peeling away
Personalised cards - wrong or misspelt / damaged on arrival

All damages must be proven with photo evidence and will be assessed before a decisions made.

I try to be as eco friendly as possible.
Cards will come tucked inside the order form and places inside a brown padded envelope for posting.
Should you wish to have the card sent in a cellophane wrapper please let me know at check out

For bottles and larger items - they will be wrapped in tissue and bubble wrap for extra protection

Please note during busy periods such as Christmas , orders will still be processed on time but delays MAY happen which is out of my control.
I will always get a proof of postage but you must allow up to an extra week if in UK or an extra two weeks anywhere else in the world.
Replacements / refunds will not be processed until the extra time has been met
Delivery time to the rest of the world is standard international- this MAY take up to 21 working days

If an item arrives damaged a replacement will be sent providing you have sent photo evidence of the damage. If an item is no longer in stock a replacement will be sent.
If an item goes missing in transit a replacement will be sent. If a refund is requested only the price of the item will be refunded as ALL items are sent with a proof of postage. Refunds WILL be minus delivery
Refunds for list items will be given based on the following
- after 14 working days after dispatch (UK)
- after 24 working days after dispatch (USA)