In general, the process of plating is when a piece of jewelry made from a certain metal or alloy is covered with a layer of another metal. We do gold plating on top of brass, sterling silver, and stainless steel metals. For example, a ring in which the base metal is copper or silver, but that has a thin layer of gold on the outer surface, would be considered a gold plated item of jewelry.

Yes. Gold plated jewelry tarnishes! For any jewelry that is NOT SOLID GOLD, for example, gold-filled, gold plating and gold vermeil jewelry, they all tarnish over time. Please follow our care instructions, MUST avoid water!

✨ VERY IMPORTANT: Avoid contact with water and moisture. Do not wear it in the pool, shower or doing dishes. Do not place next to the heater, window, air conditioner or in the bathroom.
✨ Avoid sweat: Remove jewelry when exercising, or any other demanding physical work, as sweating causes the jewelry to tarnish.
✨Avoid cosmetics: Apply scents or cosmetics before you put on your jewelry. Perfumes and lotions will tarnish the jewelry.
✨ Some people may be more sensitive to costume jewelry than others.
✨ If the item starts to tarnish, wipe it down with a soft cloth.
✨ Storing in our original boxes or pouches is the best way to keep your jewelry. A zip plastic bag is a great alternative if no longer have the packaging.

Returns & Exchanges:
No returns and exchanges. Please contact us if you have any problem, we will assist you!


Cancellations:
No cancellations. Please contact us if you have any problem, we will assist you!

Delivery Time Estimations:

★ USA + Canada + Europe - 2-3 Weeks

★ Asia - 1-2 Weeks

★ We mark the value of all orders to be under $15 to avoid custom charges.
★ All custom duties are the responsibility of the buyers.
★ We are not responsible for any lost packages, incorrect address deliveries and unable to forward mails.
★ Shipping costs cannot be refunded once the order has been sent out.

Gift Box
Each order is delivered in our signature blue recycled paper jewelry box with foam cushion. We try our best to be responsible for the environment, so we use one box for multiple pieces per order. If you’d like each piece in its box, please make sure you let us know in a message at checkout! The Pina Blue box is a sturdy little blue box to keep your jewelry in or reuse purposes. Your order will be sent in a padded envelope.

Personal Note
If you would like a handwritten note to be included in the package, just put your request in your order notes when you check out and I will make sure to include it!

Gift receipt
Your receipt is emailed to you – so don’t worry about it being in the package!

Yes, we are open to wholesale orders. Please send us a message here!