HardenedCore

This Privacy Policy describes how I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services. Etsy also processes your data under its own Privacy Policy: https://www.etsy.com/legal/privacy

1. Information I Collect
To fulfil your order, I receive certain information from Etsy (which you authorized Etsy to provide), such as your name, email address, and the details of the product you ordered. For digital items, no shipping address is required. I do not collect payment card details; payments are handled by Etsy and its payment partners.

2. Why I Need Your Information and How I Use It
I use your information on the following legal bases:

Performance of a contract: to deliver your purchase and provide customer support.
Legal obligation: to comply with tax law, accounting rules, or a court order.

3. Information Sharing and Disclosure
I do not sell, rent, or trade your personal information. I share it only:

With Etsy, as necessary to provide my services and comply with the Etsy Seller Policy and Terms of Use.
With Etsy Payments and its payment partners, solely to complete the transaction.
With authorities, where required by law.

4. Data Retention
I keep your personal information only as long as needed to provide my services and as described in this policy. I may be required to keep order records to meet legal and tax obligations (e.g., Greek tax law). I generally keep order data for 4 years.

5. Data Security
I take reasonable steps to protect your information, and I only access it through Etsy’s systems.

6. Your Rights
If you reside in the EU/EEA or another territory with data protection laws, you may have the right to:

Access a copy of your personal information.
Correct inaccurate information.
Delete your information, subject to legal retention obligations.
Object to or request restriction of certain processing.
Data portability, where applicable.
Complain to the Hellenic Data Protection Authority (www.dpa.gr) or your local authority.

7. Children
My shop is not intended for children under 16, and I do not knowingly collect their information.

8. How to Contact Me
For EU data protection law, I, HardenedCore, am the data controller of your personal information. Contact me through Etsy’s messaging system.