How can we help you?

The Forums Guidelines

Welcome to the Etsy Forums. We hope you’ll visit and post often!

At Etsy, we believe in the power of a positive community, and we invite you to participate in that community in a way that is encouraging, inspiring, and respectful. Our members are intelligent, charismatic, and funny, and all of them bring a different perspective and voice.

Keep in mind that the Forums are a common area that you share with the Etsy community. If you choose to express your ideas here, we ask that you:

  • respect all members and their posts, including the privacy and personal information of others.

  • act positively and encourage others. Don’t be snarky.

  • be helpful. Offer constructive criticism or voice a dissenting opinion, but don’t be mean or disrespectful.

  • be honest and transparent. Post as yourself and not with a fake identity.

Moderators ensure the Forums are a welcoming place for all. Moderators may take certain actions to keep the Forums organized and helpful for everyone. Actions taken by moderators are not up for public discussion.

You will notice that the forums are divided into different sections. Here is a guide on what to post where:


Questions is a place to get answers from the community. Post there when you are looking for an objective or definitive answer. Have a question about how to open a shop? Need to know how to properly set up a business in the state of California? Have a question about making an Etsy purchase? Ask in Questions!


This is a place to get advice and talk about business related topics with the community. Post there if you want to discuss business matters, ideas on how to improve Etsy, ideas on how to improve your shop, or anything else related to selling and buying on Etsy.


The Bugs section is one of the places where you can report site issues and get technical support from Admin. You may also do that via email.


This section is for all non-business related conversations. It's a place for you to connect with community members and discuss a wide range of topics. Get creative!


This is where you can promote Etsy items and shops that you love. They can be your items or items from other shops. This section is for Etsy promotions only and is not a marketing channel for bloggers, outside venues and services, etc. In addition, you may not use this channel to solicit for donations or fundraising.

Note: The Forums are a public space, and your posts are permanent. Every member is responsible for what they post in the Forums. We don’t hide content by request. If you have a question or concern about a Moderator action, please contact the Forums Team.

We reserve the right to remove any inappropriate content. In addition, we also require that you comply with our Community Policy and all other Etsy Policies.


Was this article helpful?

Still have questions?