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Toni on 04 Mar, 2026
3 out of 5 starsI really like how the case looks, it’s sleek, modern and had the exact look I wanted. However, it is very slippery in hand, and I have yet to drop my phone, but if I did I don’t think my phone would be protected much… I don’t know if I would go as far as saying it’s shock proof. Kind of feels flimsy and the screen and camera screen are quite exposed. It doesn’t have a lip.
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Kara on 01 Apr, 2026
1 out of 5 starsI actually never received the item
Karen responded on 01 Apr, 2026
I'm so sorry for the inconvenience! While we were preparing your order, it looks like Etsy automatically issued a refund. Since the refund has already been processed on their end, please feel free to place your order again whenever you’re ready. We are standing by to get it processed and shipped out to you as quickly as possible this time! Thank you so much for your patience and understanding.
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lilian on 31 Dec, 2025
2 out of 5 starsThe product was bad quality so I asked the seller for reimbursement with photo proof and she said I didnt have to do anything else and that they are sorru and the refund will be sent as soon as possible. I threw away the case because it was falling apart and still no sign of refund... already end of december... so I reach out again for update and the same person response back with a return label saying they will refund if you return it... I have clear evidence of her saying I do not havw to do anything at all for the refund.
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Shawn on 02 Dec, 2025
5 out of 5 starsGood stuff, I like it
Karen responded on 03 Dec, 2025
Thank you so much for buying and trusting my product. Your support means more than you know. It helps me not only financially, but also in my journey with my parents and in pursuing my dreams. I’m truly grateful for every order you make — it brings me one step closer to building the life I hope for. Thank you from the bottom of my heart. ❤️
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Madison on 18 Nov, 2025
1 out of 5 starsThis is a huge ripoff for the cost of a 3inch piece of leather with a cheap plastic ‘frame’.
Karen responded on 03 Dec, 2025
Hi there, thank you again for your feedback — I genuinely appreciate you taking the time to share your thoughts. I'm truly sorry the item didn’t meet your expectations, and I sincerely apologize for any confusion regarding the word “Platinum.” In the listing, it refers only to the color, not the material, but I completely understand how it could be misunderstood. I’ve already issued a full refund to make things right, and I hope that reflects my commitment to good customer service. If possible, I kindly ask you to consider updating your rating — a 1-star review can be very difficult for a small shop like mine, especially after resolving the issue.Your understanding would mean a lot. Thank you for giving me the chance to make it right. 🙏✨
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About CaseCraftedFinds
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Karen Mae Ambito
Owner, Customer Service, Designer
Passionate student entrepreneur driven by innovation and impact. I love turning creative ideas into sustainable ventures, learning from challenges, and creating solutions that make a difference in people’s lives.
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Cancellations: accepted
Request a cancellation: within 6 hours of purchase