1. Information we collect

In order to complete the processing of your order, you will need to provide certain information (you have already given us permission to provide them through Etsy), such as your name, email address, zip code, payment information, and details about the products you ordered. Customers may also choose to provide additional personal information when contacting me directly.


2. Legal Basis for Collecting, Using, and Sharing Personal Information

Why we need your information and how we use it

Our legal basis for collecting, using, and sharing your information is as follows
As needed for the purpose of providing my services, such as processing an order, resolving a problem, or providing customer support
Because you have given your active consent, which can be revoked at any time, for example, by subscribing to a mailing list
to comply with a legal obligation, court order, or legal claim, such as to retain information about your purchases when required by tax law; and
(1) When it is necessary to pursue my legitimate interests, such as providing or improving services, and the customer's rights and interests do not exceed the scope of my legitimate interests. In such cases, I will use the information collected to provide the services requested by the customer or to improve services based on my legitimate interests. In such cases, we will use the information collected to provide the service you request or to improve the service based on legitimate interests. In such cases, we will use the information collected to provide the service you request or to improve the service based on legitimate interests. 2) To comply with Etsy's Seller Policy and Terms of Use We will use the personal information collected to fulfill our obligations under Etsy's Seller Policy and Terms of Use. 3) To share the personal information collected with others


3. Information about third parties with whom we share collected personal information

Information Sharing and Disclosure

Information about you is important to my business. The personal information I collect about you is shared for limited reasons and under limited circumstances as follows
Etsy. I share your personal information with Etsy to provide my services and to fulfill the requirements set forth in Etsy's Seller Policy and Etsy's Terms of Use.
Service Providers. I employ trusted third parties for the purpose of providing services to me or performing specific roles, such as shipping companies. Your personal information will be shared with these third parties to the extent necessary to perform the services described above.
Business Transfers. In the event of a sale or joint venture of my business, I may disclose your personal information only to the extent permitted by law as part of the business transfer.
Compliance with Laws and Regulations. I may collect, use, store, and share your information if I have a good faith belief that such action is reasonably necessary to: (a) comply with legal process or governmental request; (b) enforce my agreements, terms of use, or policies; (c) protect against fraudulent or unlawful (c) to prevent, investigate, or report fraudulent or illegal activity or security or technical problems; (d) to protect the rights, property, and safety of my customers or others.


4. Duration of personal data retention

Data Retention

I will retain your personal information for as long as is necessary for the purposes described in my Privacy Policy or as long as is necessary to provide services to you. It may also be necessary to retain personal information to fulfill legal or regulatory obligations, resolve disputes, or enforce my agreements. The normal retention period for personal information is: 4 years.


5. How to protect your personal information when it is transferred outside of europe

Transfer of personal information outside the EU

Your personal information may be stored or processed by third party hosting services in the United States or other jurisdictions. As a result, we may transfer your personal information to jurisdictions that are subject to data protection or government surveillance laws different from those in which you reside. If we transfer personal information about you outside the EU, the legal basis for such transfer will be Google Cloud's Privacy Shield certification.


6. Your rights regarding SOIMA's use of your personal and contact information

Your Rights

If you reside in certain jurisdictions, including the European Union, you have certain rights regarding your personal information. Some of those rights are generally exercisable, while others are only exercisable in limited instances. These rights are described below:
Access. You have the right to access and disclose the personal information I hold about you by contacting me at the contact information listed below.
Change, Restrictions, and Deletion. You also have the right to change, restrict my use of, or delete your personal information. Except in exceptional circumstances (for example, if I need to retain your personal information for legal reasons), I will generally delete personal information upon your request.
Objection. You have the right to object both (i) to my processing of your personal data on the basis of legitimate interests and (ii) to receive marketing messages from me after having given your express consent to receive such messages. In such a case, I will delete your personal information unless it is necessary for legal reasons or there are legitimate grounds for its continued use.
Complaints. If you reside in the European Union and have concerns about my use of your personal information (and where there is no prejudice to your other rights), you have the right to refer these concerns to the relevant authorities in your area.

How to Contact Us

I, SOIMA, am the controller of your personal information as required by EU data protection law. If you have any questions or concerns, please contact us at order@soima-ig.com. You may also contact us by mail at
Hiromi Takahashi
1-27-22 Tamazutsumi, Setagaya-ku,
Tokyo 158-0087 Japan
+81-90-9154-8455