I accept paypal payments and major credits cards trought paypal . You do not not need a paypal account , you can use the paypal form as a guest . Your order will be dispatch once the payment is cleared in my account .

For EU customer prices are inclusive of a 18% VAT . For customer outside the EU , the price is inclusive of 0% VAT , as an offset a reduce shipping fee is offered . if you are VAT registered please contact me before making a purchase .

Prices do not include custom fees, duty, brokerage fees or any other fee.

Shipping fees : includes postage , handling and insurance .Charges on site are final . there is no overcharge refund or aditionnal charge on shipping once the orders have been placed.

Your order will be shipped from Malta (Europe) with the regular mailing system ( Malta Post ) . We currently do not use any courier to ship orders or to accept returns items .

TRACKING NUMBERS / insurance / signature :
all orders are insured but tracking numbers may not be available on all orders depending on destination and order size . if tracking number is a must please contact me prior to purchase.

TURN AROUND / PROCESS TIME : please count 2 to 5 business days (Monday to Friday ) for processing and dispatching your order once payment is received and cleared in Paypal account

SHIPPING ADDRESS : Buyers are responsible to provide a correct shipping address on the Etsy order and a safe and secure shipping location.

Please take into consideration the process time of 2-5 buiness days + shipping time. These shipping time below are estimations . We offers no time-guarantees for regular shipping .

INTERNATIONAL:

average is 2 to 6 weeks ( see more detailed estimation in the top part of the policies ) . Depending on the location , transit route and time of the year it can go up to 7-8 weeks . especially for remote areas .

MID-NOVEMBER / DECEMBER ORDERS : please take note that shipping delivery are longer during this busy period of time "post offices amd mail services are also more limited du to national holidays .

For any claims you must contact me directly . Buyers may be ask to provide photos of items and packages to support the claims .

Please send me a message via your etsy account . To contact me please go to the main shop page and click on ''contact shop owner'' or click on your order / invoice .

All items items can be return No questions asked !
You have 14 days upon reception to return/exchange the item in his original condition . Must be ship safely in bubble mailer or box . Buyer is responsable to acquire insurance .No refunds if the goods arrive damaged or for lost packages . Return shipping fees are the responsability of the buyers . Must be returned using regular mail post ( no courier accepted) .Please contact me to get the full guidelines on returns .

To return or exchange an item please send me a message via your etsy account . To contact me please go to the main shop page and click on ''contact shop owner'' or click on your order / invoice .

for packages shipped to the EU :
if items have not been receive after 35 DAYS FROM PAYMENT date (5 weeks) ,contact me for more details on your order status .

for packages shipped to international / USA / CANADA :
if items have not been receive after 42 DAYS FROM PAYMENT date (6 weeks) ,contact for more details on your order status .

LIMIT TIME TO MAKE YOUR CLAIM : Paypal as a refund limit time , you have maximum 60 days to make your claims , please make sure to contact me maximum 55 days after your payment date .

To make a claim please contact me via your etsy account .Please go to the main shop page and click on ''contact shop owner'' or click on your order / invoice .

USE DISCLAIMER:
ALL products in the strore are intended for experienced adult designer / artist /crafter . PRODUCT SHOULD NOT BE USED TO MAKE PRODUCTS INTENDED FOR CHILDREN . Products sold are not suited for children under 15 years of age . Also they are not suited to make jewellery or any other item intended for children under the age of 15 .

CHOKING HAZARD . KEEP AWAY FROM CHILDREN

products indicated has : lead safe , lead free , nickle free. This information comes from manufacturer. This information comes from manufacturer , and was not tested by yukidesigns.

If you intend to sell goods made with our products and are subjects to different laws/regulations we recommend doing your own testing.

Please make your research before making your purchase to find out about special procedures , documentations, restricted or forbidden items .

All packages are marked has ''commercial'' and may be subject to your local Duty ,Sales taxes , FOB and brokerage processing fees . the Buyers (recipient, importer) are responsible to pay all those fees if they apply .These fees will usually be collected soon after the goods have arrived in the recipient's country . Some countries have 'minimum thresholds' .if you are below those threshold you may not be charged duty or taxes .

visit or call your local Local Customs office for more information .

this is a link to the EU onliine dispute resolution platform ( only to be use if a solution cannot be reached with the trader , fees may apply ,not available in all countries )

https://webgate.ec.europa.eu/odr/main/?event=main.home.show