Damage to leaves is superficial and can be remedied by removing the damaged leaves with sharp shears or scissors. The plant will grow new leaves to replace the damaged ones

We are happy to remedy the situation should you have received the wrong size item. Please e-mail a picture with a measurement of the item, so we can verify with the order and correct the situation

While we strive to fulfill every order accurately, sometimes a mistake might happen. Please contact us immediately, so we can remedy the situation.

We carefully sleeve, wrap, tape and secure the plant in the box to prepare for shipping to make sure you receive a good and healthy plant. Unfortunately, the postal service/shipping carriers are not as careful as we expect and hope for. Please email photos of the damaged plant and box so that we can file a claim with the carrier. The plants are shipped insured