StitchedBitsStudio

This Privacy Policy describes how Stitched Bits Studio (“I”, “me”, or “my”) collects, uses, and shares information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com.

1. Personal Information I Collect

To fulfill your order, I rely on certain personal information from Etsy, including:
- Your name
- Your email address
- Your postal address (for physical item orders)
- Payment information (as provided to Etsy)
- Details of the product you’ve ordered
- Any additional personal information that you may choose include when contacting me directly

2. Why I Need Your Information and How I Use It

I collect and use your personal information for the following purposes:
- To process, fulfill, and ship your physical orders within the United States
- To deliver digital products worldwide
- To communicate with you about your order, questions, or customer service needs
- To comply with legal and tax obligations
- To improve my products and customer service

I do not use your information for marketing emails unless you have given explicit consent.

3. Sharing and Disclosure of Information

I share your personal information only when necessary:
- With Etsy: I share information as necessary to provide my services and to comply with Etsy’s Seller Policy and Terms of Use.
- With shipping providers: For physical items, I share your name and address with trusted shipping carriers (such as USPS, UPS, or FedEx) to complete delivery.
- For legal reasons: If required by law (such as in response to a lawful request), I may disclose your personal information.

I do not sell or rent your personal information to third parties.

4. Data Retention

I retain your personal information only for as long as necessary to provide my services and comply with legal and tax obligations. Typically, I keep order-related information for 7 years to meet accounting and regulatory requirements.

5. Transfers of Personal Information Outside the EU

If you reside outside the United States, please note that your information may be transferred to and stored in the United States. By purchasing from my shop, you consent to this transfer.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:
- The right to access, correct, or delete your personal information
- The right to object to or restrict certain processing of your data
- The right to file a complaint with a data protection authority

To exercise any of these rights, you can contact me via Etsy Messenger or email (info@stitchedbits.com).

7. How to Contact Me

For purposes of EU data protection law, I, Stitched Bits Studio, am the data controller of your personal information.

If you have any questions or concerns, please contact me via Etsy Messenger or via email (info@stitchedbits.com).