Q1: How do I download the patterns that I purchased?

Step 1: Log in to the account that you placed an order with. Step 2: Click "Purchases and reviews" under your Etsy account. Step 3: Click "Download files" and then click "Download". Please kindly note that PDF downloads are not available on the Etsy app. You will need to sign in to Etsy on your mobile browser or a non-mobile computer. Please contact me if you have any problems downloading files so I can email you them directly.

Q2: I am not using the Etsy app but still cannot download the files. I get an error message that says "Uh oh! You don't have permission to change or remove this information"

Download errors can also happen if you have multiple Etsy accounts and are logged into a different account from the one you placed an order with. Please make sure to log in to the account that you placed your order with. Feel free to contact me if you continue to have issues.

Q3: How do I import the cross stitch charts to PatternKeeper?

Charts compatible with PatternKeeper are named “XYZ_PatternKeeper.pdf” or “XYZ_PatternKeeper.zip.” If you have a PDF file, it can be imported directly into the app. For ZIP files, extract them first. On an Android device, open the "Files" app, find the ZIP file, and tap to extract the PDF files. To import a chart into PatternKeeper, open the app, go to the "..." menu, and select "Open PDF." Choose the file named “XYZ_PatternKeeper.pdf.” If prompted about multiple charts, click "OK." My charts include both black-and-white and full-color versions. To remove one, click the trash icon and confirm with "OK." After importing, click "Verify Chart." The pattern will display with legends and DMC floss numbers. Use the arrow icon for full access.

Q4: I placed an order by mistake. Can I get a refund?

I would happily issue refund as long as the purchased patterns have not been "Downloaded". Please contact me for further details.

Q5: Do you take custom orders?

At this time, I’m not accepting custom orders. All patterns are sold as is, and I’m unable to make color adjustments or offer guidance on color changes.

Q6: I do not know how to cross stitch. Do you sell fully stitched designs?

I am not taking any physical orders at this time. On a happier note, learning to cross stitch is fun and easy! Since most of my patterns are small, they can usually be stitched in a couple of days. All you need is some embroidery floss, cross-stitch fabric, and tapestry needles which you can find at your local crafts store or online.

Q7: Can I sell the products I make with your pattern?

You may sell the items you make from my patterns. However, the patterns themselves cannot be sold, republished, or remade physically and/or digitally. Credit is not necessary but is always appreciated.

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Price:$5.95

Puffin cross stitch pattern PDF bundle - Set of 3 puffin patterns - Instant download - Small

Name: Puffin cross stitch pattern PDF bundle - Set of 3 puffin patterns - Instant download - Small
Brand: LaSelvaDesign
SKU: 1010891069
Price: 5.95 USD
Availability: InStock
Rating: 5.0 (14656 reviews)

LaSelvaDesign

You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Designed by LaSelvaDesign
Supplies for making crafts
Digital download
Digital file type(s): 4 PDF, 1 ZIP

This is a digital item. The PDF files of the patterns will be available for instant download once payment is confirmed.

PDF PATTERN INCLUDES
+ Color photo of finished stitch
+ Easy-to-read, full-color chart and
+ Black-and-white chart
+ Horizontally-flipped chart
+ Charts compatible to Pattern Keeper
+ List of DMC thread colors

PATTERN DETAILS
+ Fabric used in the picture: Aida 14 count
+ Hoop size used in the pictures: 3 inches

Here are the titles and details of each pattern in the left-to-right order:

// Puffin facing sideways
+ Stitch count: 26 stitches wide and 34 stitches tall
+ DMC colors: 12
+ Finished size:
4.7 cm (1.9 in.) x 6.2 cm (2.4 in.) on 14-count Aida
4.1 cm (1.6 in.) x 5.4 cm (2.1 in.) on 16-count Aida
3.7 cm (1.4 in.) x 4.8 cm (1.9 in.) on 18-count Aida

// Puffin facing front
+ Stitch count: 21 stitches wide and 35 stitches tall
+ DMC colors: 11
+ Finished size:
3.8 cm (1.5 in.) x 6.4 cm (2.5 in.) on 14-count Aida
3.3 cm (1.3 in.) x 5.6 cm (2.2 in.) on 16-count Aida
3 cm (1.2 in.) x 4.9 cm (1.9 in.) on 18-count Aida

// Puffin running
+ Stitch count: 37 stitches wide and 29 stitches tall
+ DMC colors: 12
+ Finished size:
6.7 cm (2.6 in.) x 5.3 cm (2.1 in.) on 14-count Aida
5.9 cm (2.3 in.) x 4.6 cm (1.8 in.) on 16-count Aida
5.2 cm (2.1 in.) x 4.1 cm (1.6 in.) on 18-count Aida

RELATED PATTERN
+ Puffin wearing Santa hat pattern: https://etsy.me/3ncswk1

HOW TO DOWNLOAD PATTERN
You will be emailed a link to download the pattern. The PDF is also available under "Purchases and reviews" under your Etsy account once payment is confirmed.

In order to open the PDF pattern, you will need Adobe Reader which can be downloaded here for free: www.adobe.com/products/reader

Please send me a message if you have any questions about the pattern or the download process. Because of the electronic nature of the patterns, unless they arrive damaged or defective, I can't accept returns for digital downloads.

© 2021 La Selva Design. All rights reserved.
La Selva Design cross stitch patterns are for personal use only and may not be reproduced, distributed, or transmitted in any form or by any means.

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Instant download items don’t accept returns, exchanges or cancellations. Please contact the seller about any problems with your order.

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