- Processing time (This is the time it will take our shop to prepare and pack your item for shipment and bring it to the post office): 1-3 Business days (Which means no Weekends & Holidays) PLEASE NOTE that rushed shipping does NOT mean rushed processing time.
- If your order contains multiple items, they will ship out according to the item with the longest processing time.
- Uncontrollable and unforeseen conditions including but not limited to: Inclement weather, supplies shortages, supplier delays, shipping holds etc. may occur and might affect our shop's processing times without warning. These situations are out of the control of the shop. Covid and other difficulties our country is facing has been affecting many of these situations.

- Jewelry clay is naturally flexible & durable, but do NOT bend or scratch the clay OR the resin, as damage may occur.
- Do not submerge in water.
- Do not expose to hair products.
- Do not leave in hot or moist conditions.
- Do not clean with chemicals
- TO CLEAN: Gently wipe with a microfiber cloth or a soft damp (w/water) cloth and dry.
- DO NOT put jewelry *loose* in a purse, bag, pocket or jewelry box!! This is one of the most common ways that earrings get scratched and damaged!
- Some of our earrings incorporate GENUINE Swarovski crystals & beads as well as Czech glass. These materials are VERY delicate and fragile, and should be handled with extra care!
- Our earring backs are tested. We are not responsible for lost jewelry or backs.

- Our designs are all handmade and painted with love, which means that patterns, colors & shapes etc. may not always be identical and are not intended to be. Variations are part of our style and it's what gives handmade items their charm and uniqueness. This is especially true with our Halloween collection. Many items have an antiqued or weathered appearance & texture. These are not flaws. This is part of their design and they were intentionally created this way to achieve an aged & spooky halloween vibe!
- The Colors on your screen may differ from the actual items.
- We strive to use high quality materials and we continuously check and test for quality and durability. With that being said, jewelry does wear with age and use over time.

- Though all of the metal earring parts (that go into the ear, such as hooks & studs etc) that we use are either high quality stainless steel, surgical stainless steel, hypoallergenic niobium, or nickel/lead/cadmium free...Every body is different and metal sensitivities may still occur.
- Our jewelry is not meant for children, due to risks such as choking and other possible hazards. Do not ingest jewelry or any of it's parts.
- The resin we use: It is stated that fully cured resin is non-toxic and inert. Our resin process exceeds standard safety practices. Though the resin we use is rated as one of the strongest for jewelry use, it will still scratch and scuff if not handled with care.

- Due to the ongoing pandemic and the fact that jewelry items are used on the body, and there is no way for us to prove that they were not in fact worn by customers before returning, we are not currently accepting general returns. This is for the health and safety of our shop and customers.
- Returns due to an item arriving damaged MUST BE SUBMITTED to us WITH photos within 7 business days from the date of delivery. They will be reviewed by our shop and returns will be permitted if the damage was caused by us.
- Cancellations & Exchanges will not be permitted.
- Please review all photos and product descriptions carefully. We will not be responsible for buyer's remorse due to not reading and understanding all product & shop information.

-If a package is marked as "Delivered" by tracking, it is no longer our shop's responsibility. If your package has been delivered and is missing or possibly stolen, please file a police report or speak with the delivery service.
- Our products are handmade and most are one-of-a-kind... If an item is damaged beyond repair during shipping, whether it be due to the negligence of the carrier or any other circumstance, there is NO GUARANTEE that we will be able to reproduce that EXACT item.
- Availability for custom orders and specific requests is at the discretion of the shop.
- If our shop does not have the ability to follow through with an order (For example: The supplies may not be available), the shop may cancel an order.

- Our FREE SHIPPING & Free over $35 guarantees ONLY includes free domestic USPS first class Shipping! Any other shipping methods or destinations will require additional shipping and handling fees! This shipping method generally takes 3-6 business days to arrive, but the US Postal Service & shipping times have been greatly impacted by Covid, and it is well known that standard shipping dates cannot be guaranteed by sellers or the postal service. Although both Etsy & USPS provide ESTIMATED delivery dates, please be advised that these are not always accurate. We are all often at the mercy of this system, and your understanding of this matter is very important & appreciated!
- Customs & import taxes: Buyers responsible for customs and import tax