I accept returns on most of my jewelry excluding some items listed below:

• All sale items
• All items with sizing options
• All customized and resized items
• All diamond jewelry that are larger than 0.20ctw
• All international orders
• Earrings are considered "intimate items" and are final sale for the hygienic safety of all of my customers.

Non-stocked, made-to-order items and free delivery items are subject to a 20% restocking fee to cover the costs associated with processing your orders.

Please note that buyers are responsible for the shipping costs of returning items and the original orders.

If you have a change of heart, please contact me within 3 days of the delivery of your purchase. The item(s) must be returned in its original box or bag and is in new condition within 7 days of the delivery of your order.
Please allow 7-10 business days for the refund to be processed and posted to your account.

A refund will not be processed with any of the following conditions:
• Package that is returned to me without authorization
• Buyers have not contacted us within 3 days of delivery
• It has been more than 3 days after the authorization of the return
• Item is not in its original state

When your parcel arrives, please inspect the outside of the package to see if it has been damaged in any way. If you note there is substantial damage to the package, please take a picture of the damaged package and goods and contact me immediately. It is important that you contact me before returning the item. If you do not contact me prior to shipping the item back, you are responsible for all return shipping charges.

Proof of the damaged goods is required before I can process a refund or send out a replacement.

Please note, I cannot provide refund or replacement on items that are lost or damaged during transit if you selected untracked and uninsured shipping method.