We find that when freezing our products, putting them in an airtight freezer/ziplock bag provides the best results. It also prevents our products from absorbing other tastes or smells from the other items in the freezer.

All Pastillas de Leche Products & Halayang Ube
SHELF LIFE
Freezer: 2 months
Refrigerator: 1 month
Room temperature: 7-10 days
SHIPPING - USPS Priority Mail (1-3 BD)

Kesong Puti
SHELF LIFE
Freezer: Not recommended.
Refrigerator: 10 days
SHIPPING - USPS Priority Mail Express ONLY (Overnight, Guar. 1-2 BD)

Toasted Pastillas
SHELF LIFE
Freezer: 6 months
Refrigerator: 3 months
Room temperature: 1 month
SHIPPING - USPS Priority Mail (1-3 BD)

Maricris' Bibingka
SHELF LIFE
Freezer: Not recommended
Refrigerator: 7 days
Room temperature: 2-3 days (less, if warmer)
SHIPPING - USPS Priority Mail (1-3 BD)

Carabao's Milk
SHELF LIFE
Freezer: 6 months
Refrigerator: 2 weeks
SHIPPING - USPS Priority Mail Express ONLY (Overnight, Guar. 1-2 BD)

MOST OF OUR PRODUCTS SHIP VIA USPS PRIORITY MAIL

USPS Priority Mail
(Shipping in 1-3 Business Days)
Padded Flat Rate Envelope (12 1/2" x 9 1/2") - $8.80
Medium Flat Rate Box (11 1/4" x 8 3/4" x 6") - $17.10
Large Flat Rate Box (12 x 1/4" x 12 1/4" x 6") - $22.80
​
CARABAO’S MILK & KESONG PUTI SHIP VIA USPS PRIORITY MAIL EXPRESS ONLY (OVERNIGHT)
​
USPS Priority Mail Express (Overnight, Guaranteed 1- 2 Business Days)
Padded Flat Rate Envelope (12 1/2" x 9 1/2") - $29.45
Choose Your Own Box $44.50

We asked that you use your USPS Priority Tracking # to ensure your package does not sit in a hot mailbox or sunny doorstep.

We want to make sure your item(s) arrived in great shape! If not, please let us know within 48 hours from receipt and we will make it right. The exception is Carabao’s Milk and Kesong Puti. Please let us know within 24 hours upon receipt to receive a refund or replacement. Thank you!

We understand that our products are not necessarily consumed as soon as they are purchased. If they are not, please refrigerate or freeze and reference our FAQ page for detailed information regarding product shelf life. We are not responsible for the condition of products that were not appropriately stored after receipt.

We ship with ice packs in the hotter months so the pastillas will not melt. If the ice packs are no longer frozen when they get to you, it does not mean that the pastillas has gone bad. It is a milk product that is slow-cooked for a long time. Pastillas sold in stores in the Philippines are not refrigerated and are just fine. If you think you will not eat your pastillas right away, then we recommend refrigeration.