In this rare instance, we recommend taking the following steps. First, submit a missing mail request directly with USPS. Following that, file a claim and request a refund. Please note that Witchy Cauldron cannot reship packages marked as 'delivered' since our agreement concludes upon shipping with tracking information. The USPS enters into an agreement with the customer for delivery. Therefore, Witchy Cauldron cannot submit information on the customer's behalf. If you need to change your address, please contact support or log in to your account.

Unfortunately, we aren't able to customize or personalize orders at this time. Our products come with carefully crafted designs that we believe will resonate with a wide range of magical enthusiasts.

Absolutely! We can ship our magical items to any part of the world. To get more information about shipping costs and estimated delivery times, please send us a message. We're here to assist you in bringing a touch of magic to every corner of the globe.

Yes, Witchy Cauldron is dedicated to fostering strong partnerships with resellers. Feel free to message us directly, and we'll be happy to discuss a special opportunity along with a generous discount. We're excited about the potential for every magical partnership and look forward to working together to spread the magic further.