We do offer exchanges for store credit. All returns must be post marked within 14 days to be eligible for exchange. You will be responsible for the shipping charge back to us. All postal fees are non refundable. All returns will have a $10 fee to cover original shipping charges. All returns must be returned in new and unused condition. If a return is received showing any wear or tear, it will not be returnable.

*All custom orders are not returnable*

-If an item arrives damaged, you have 48 hours to exchange it for a non damaged replacement. After these 48 hours, if an item is damaged it can not be returned.

All veils come with a hook, please hang your veil by this hook as soon as possible to release any wrinkles during transit. For hair accessories, all orders come with a dust/keepsake bag. Please keep your accessories in the bag until use for protection.