DISCLAIMER: If you need a heat pack, we offer this as a separate listing at $5.00.
Seller is not responsible for USPS delays or damage, I will work with you to submit a claim. Please purchase additional insurance if needed, usps priority covers up to $50.


DELAYED SHIPPING: Upon your request, we can delay shipping to avoid holiday/weekend transit holds or extreme weather. If you wish to delay shipping and minimize transit time for your order, please contact us immediately after purchase as we would be happy to ship the item on your requested shipping date.

Returns & exchanges: We don't accept returns, exchanges, or cancellations.
Due to the nature of the products we handle, it is the customers responsibility to open their package and inspect it upon arrival, and communicate any discrepancies within 24 hours by sending us a message with the description of the problem along with supporting photos. We ensure the quality of product and sound packaging for the safest delivery possible. We have no control over your shipment once it has been shipped and we cannot guarantee the plants will survive if they're left in your post office box or mailbox for an extended period of time. You can set up text alerts with the USPS website to alert you when the package with your tracking # has been delivered.

Please check your address before checkout. We are not responsible for the wrong address.

Please check your local weather forecast before placing your order.

If your local weather is below 40 degrees nights we recommend you add a heat pack.