I offer gift-wrapping for an additional fee. Gift Wrapped items are wrapped neatly in branded or holiday tissue, secured with a Lillie Pad logo sticker, and tied neatly with colorful twine. An optional gift message on a nice post card is also included in the gift wrap fee.

I accept custom and personalized orders on many items in my shop. Please contact me if you would like to inquire about having something made especially for you!

The processing time (the time it takes to make your order before it is ready to ship) for each item in my shop is clearly listed in each item's listing details. After purchase a "ship-by" date can be found on your invoice at www.etsy.com/your/purchases. That date indicates the latest possible date your order will be ready to ship unless we have personally discussed otherwise.

I am available to do wholesale orders on a limited number of items in my shop. Please contact me with questions about wholesale.

Care instructions vary by item. Many item listings will have care information listed. All items will come with care instructions on the tag attached to the item before shipment. Please contact me prior to purchase for information about item care if you have any questions.

The Lillie Pad is making and fulfilling orders on-time for all products in my Etsy shop. Shipping delivery dates, both domestic and international, are not guaranteed and may take longer than the delivery windows shown at checkout due to delays from some carriers. I'm having difficulty with shipping to some international countries, so some international orders may be cancelled if you are placing it from one of those countries.