You can contact me through Etsy messages. Look for the “Message Caroline” button on one of my listings or the “Contact Shop Owner” button on my homepage phineasstreet.etsy.com under the shop sections. I usually respond immediately or within a few hours.

I do my best to ship ASAP, and sometimes that means same day! I will always ship your order out within the expected processing window stated by Etsy. You will receive a shipping notification and a tracking code with every order shipped within the US. Most orders ship USPS Priority Mail.

Yes, I want you to be 100% happy with your purchase. Please contact me immediately if you’d like to return your item for a refund. You will need to return it in its original condition within 14 days before the refund is issued. Cancelations must be made within a hour of purchasing. If I have already shipped your item, I will not be able to cancel the order.

Yes, look for the “Make an Offer” button on the listing. I accept reasonable offers and will occasionally counteroffer. Your offer is valid for 48 hours and if you miss the window, feel free to resubmit!

Reach out to me if there are multiple items you would like to purchase and I’ll give you my best price on the bundle. You can also submit offers for each as well. In almost all cases, I will combine the items into one box for shipping and refund you shipping overages that you paid if they total over $2.

I offer free delivery within Andover, MA and North Andover, MA and free local pickup. Use code LOCALPICKUP at checkout to waive the shipping fee and I’ll message you to arrange delivery.

Yes, I ship via USPS to all non-restricted countries. Please reach out with the item(s) you'd like to purchase along with your address and I'd be happy to provide you a quote or simply add it to your cart. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

While I can’t guarantee you won’t miss a thing, you can favorite my shop (click the “Follow Shop” button towards the top of my shop’s home page phineasstreet.etsy.com. I also share my newly listed items on Instagram in my stories @phineasstreetvintage and I occasionally announce drops and sales via my email list. Go to phineasstreetvintage.com to subscribe for updates.

Yes, I offer trade discounts for designers and stylists via personalized coupon codes, please message me with your company info and let's talk!

Most items are sourced locally in New England – primarily Massachusetts, Maine, New Hampshire and occasionally Rhode Island, Connecticut, and Vermont. I use my eye for great design to search high and low at estate sales, yard sales, thrift stores, and flea markets.

Due to the nature of each item being a different size and shape, I don’t formally offer gift wrapping but will gift wrap as at no charge if requested. Vintage wrapping paper, tissue paper and ribbon will be used. Reach out to me if you want to make someone’s day!