In about three to five business days, the production process is completed, and the gifts are immediately wrapped and shipped.

Cremation jewelry is a type of jewelry that contains a small amount of a loved one's cremated remains. These pieces are designed to help keep the memory of the person who has passed away close to the wearer's heart.

Yes, we can create custom jewelry pieces tailored to your specific needs and preferences. Our team of expert craftsmen will work with you to create a one-of-a-kind piece that perfectly captures the essence of your loved one.

Yes, all of our jewelry pieces are crafted using high-quality materials, including precious metals and gemstones. We are committed to providing our customers with exceptional pieces that will stand the test of time.

To keep your silver jewelry looking its best, store it in a cool, dry place away from sunlight and excessive humidity. Consider using anti-tarnish pouches or airtight containers to prevent tarnish.

You can clean your silver jewelry using a soft, lint-free cloth to gently wipe away any dirt or oils. For more stubborn tarnish, create a mixture of mild dish soap and warm water. Soak your jewelry briefly, then rinse and pat dry with a clean cloth.

Silver cleaning solutions or dips can be effective for removing tarnish, but they should be used sparingly and strictly following the instructions provided by the manufacturer. Avoid leaving your jewelry in the solution for too long, as it may damage the silver.

Avoid using abrasive materials, such as toothpaste or baking soda, as they can scratch the silver surface. Additionally, avoid exposing your silver jewelry to harsh chemicals, including bleach, chlorine, and certain household cleaners, as they can cause damage.

It's generally recommended to avoid wearing silver jewelry in water, especially in chlorinated or saltwater environments. Prolonged exposure to water can accelerate tarnishing and potentially damage the jewelry. It's best to remove your silver jewelry before swimming or bathing.

Based on customer feedback, it's rare for people to have allergies to our products. However, some individuals may experience allergies to 925 silver, as studies have shown. To prevent fading, please follow our care instructions, which can greatly protect the surface of pure silver from oxidation. In the chain options, there is a stainless steel option available, which is the least sensitive material. Pure silver in the oxidized style does not fade because it has no color coating or plating.