PERSONALISED SQUARE / RECTANGLE Stickers Printed Logo Labels Custom Glossy

PERSONALISED GLOSSY STICKERS

Please read the following guidance in full. We promise it will only take a minute! It's brief but all very important and ensures you get the best possible result from this service. It contains answers to all common questions, many of which you may not know you wanted the answers to, until you read them. It helps us to keep prices low by not needing to answer the same questions. If something you need is not answered here, please do get in touch, we are happy to help. We may add your question here to help others. Thank you!


HOW DO I ORDER?

Maximum of one image per item, no splits, simply select your size & quantity. Add a separate item to the basket before checkout for each additional image.

EXAMPLE: It is not possible to select 20 stickers and send two images for 10 of each. For two images, 10 of each, add 10 stickers to the basket twice before checkout. Add all items to the basket before checkout to ensure you do not duplicate any postage costs.

If you send us a text only request, we will print with a simple black font on white background. Please include any colour, layout or font preferences with your order. Anything not requested is assumed as left to our discretion.

Simply email your artwork to hello @ stickykitten.co.uk (remember to remove the spaces from this!). Include your order details in the subject line of the email so we can easily match your image to your order. Without this info, we will not be able to match the image to your order.

If you send your image via marketplace messages, the quality will be reduced since the marketplace chat system will compress your image. Please email us the highest resolution version of the image you have. You can send your image in any format, including:

.PDF

.SVG

.PNG

.PSD

.AI

.JPG / .JPEG (usually this is the lowest quality)

We will print exactly the image we are sent! If your image is low quality/resolution, this will transfer to your print. A screenshot from your phone will be low resolution. Talk to us if you need help with this, we are happy to help!

It is often the case that your order will print within minutes of being received, so please ensure the first image you send is your final choice as we will be unable to change your order at a later time in most cases. If you require your image to be altered or changed in any way, it's important to tell us in your order message and email. Simple edits are free. We will quote for complex edit requests.

On occasion we may need to contact you to clarify your request, please ensure you have access to your marketplace messages and email where possible. If we are unable to contact you we may cancel your order to allow you time to get back to us. This is solely to ensure your order is processed correctly.

The dispatch date on your order is fixed and cannot be changed by us. If we do not receive your image/request on the same day you order, we may be forced to cancel your order. We never want to do this, but we cannot change the dispatch date.


WHAT ARE THE STICKERS?

This listing is for SQUARE / RECTANGLE stickers. For other shapes please use the other listings. For rectangles, simply order the longest side of your shape. If you know or wish to specify the shorter dimension of your rectangle, you can let us know when you send your image, otherwise we will print any rectangle images with their existing proportions.

The stickers are printed using water resistant ink on premium glossy sticker paper. The ink won't run if the stickers get wet, but they are splash-proof rather than waterproof!

They are NOT UV resistant, prolonged exposure to sunlight (including ambient sunlight) or other UV light will fade the print. They are not suitable for long term use for this reason. We do not recommend these stickers for use outdoors for this reason.

We do not recommend these stickers for use on clothing, garments or similar materials as the adhesive is not appropriate for these uses.

They are NOT laminated. Repeated physical contact with the surface of the sticker will eventually wear the print.

*** Plastic Free***

***Vegan Friendly***


HOW ARE THEY DELIVERED?

Super fast, 1-2 working day print & dispatch!

Actual delivery time depends almost entirely on the postage option you choose at checkout.

Royal Mail 48 usually takes up to 5 working days after we dispatch, but is often within 2 working days.

Royal Mail 24 usually takes up to 3 working days after we dispatch, but is often delivered the next working day.

Royal Mail Special Delivery is guaranteed to be delivered the next working day after we dispatch.

Our default service is Royal Mail 48. The Royal Mail description of this service states that it does not carry a delivery time guarantee, but rather a delivery aim. We cannot offer a time guarantee on their behalf.

The delivery estimate at the top of each listing is not provided by us and is indeed an estimate. It is provided by the marketplace and based on best case scenarios. By definition some items will not arrive within the estimate. The information we provide above is based on our real world delivery experiences, and designed to give you the necessary information to make an informed decision about your postage choice.

We always print and post as fast as practically possible in the order that orders are received. Asking us to hurry your order while not upgrading your postage will have no impact on your delivery time! We cannot be faster, Royal Mail can, so that's your best choice for improving delivery time. We wish we could teleport them to you but the technology just isn't there yet!

THINGS TO KNOW!

Some information you might find useful!

30mm is small. It's about the size of a £1 coin. A surprising number of people order stickers without knowing what size they need. Try to measure something to get an idea of what size you need. There is a size guide in the listing images, please refer to that if unsure. Here are some helpful references of familiar daily items!


A tea/coffee cup is probably around 80-100mm diameter.

A regular tin of beans is around 75mm diameter.

A regular credit/debit card measures 55mmx85mm.

The width of an iPhone screen is 75-85mm.


Consider the content of your design in relation to the size of the sticker. Lots of small text? You will need a larger sticker! A QR code practically needs to be at least 30mm, so if it takes up only 25% of your design then your sticker needs to be 120mm for your QR to be 30mm.


Many people email us an image and ask "Can you print this?". The answer is always yes. Our printers can print any image. There are however things we will choose not to print. We do not print illegal materials, political or religious propaganda, hate speech, anything resembling real currency or anything else that may be deemed illegal or in breach of Terms Of Service of the marketplace.


Important note for orders of material which is potentially hateful, discriminatory, far right, or otherwise harmful to our beloved country. We will not print your order. On rare occasions where this is a borderline decision, we may print your request but donate the proceeds to HOPE not hate, to ensure that more good comes from the order than any potential negative effect. Please consider this before ordering.


If you ask for our email address in marketplace messages, or how to send your image, or how to order, we will be concerned that you have not read this info and may be ordering something unsuitable for your needs. We will point you here solely to ensure that you are fully informed about what the product is, expected delivery times, and the product limitations. We want you to be happy with your purchase and this starts with understanding what you are buying. We really appreciate you taking a few minutes to read this key information, it helps us ensure you have a positive experience and helps to keep prices as low as possible!


CAN I ORDER SOMETHING DIFFERENT?

We have multiple other listings for different materials and shapes, please take a look! We can create stickers of almost ANY SIZE & ANY SHAPE! Ask us for details. Please contact us to take advantage of discounts available on larger orders.


RETURNS AND EXCHANGES?

FREE 30 days returns if you are not happy with your order

If you have any concerns after receiving your item please contact us via messages or email and we will be happy to provide a fast resolution. In most cases we only require photos in order to authorise a full refund or priority replacement.


FEEDBACK?

We'd love to hear from you!

Please take a moment to leave us feedback that will help others benefit from your experience. We are always looking for ways to improve our services and products. Please get in touch with any ideas or recommendations you may have.

Thank you for your support and feedback :)