Are these guides legal or medical advice?

No. Every guide in this shop is an educational resource that provides plain-language information to help you understand your situation, ask better questions, and navigate the healthcare system more effectively. They are not a substitute for legal counsel, medical advice, or professional consultation. If you need personalized support, visit landmarkcarenavigation.com to learn about consultation services.

Who wrote these guides?

All guides were written by LaCinda Jones, a Licensed Clinical Social Worker (LCSW) with a Master of Jurisprudence in Health Care Law and over ten years of clinical experience in ICU and outpatient healthcare settings. LaCinda is the founder of Landmark Care Navigation, which provides advanced care planning and healthcare navigation consultations for individuals and families nationwide.

How do I download my guide after purchasing?

After your payment is confirmed, Etsy will send you an email with a download link. You can also access your files by going to your Etsy account, clicking on Purchases and Reviews, and downloading from there. Files are in PDF format and can be opened on any device using a free PDF reader such as Adobe Acrobat Reader. You may print the guide on standard 8.5 x 11 paper or read it digitally.

Can I share this guide with my family?

Yes, you are welcome to share your downloaded guide with immediate family members who are navigating the same situation. These guides are licensed for personal and family use. Please do not redistribute, resell, or reproduce the guides commercially without written permission.

Do you offer consultations in addition to these guides?

Yes. Landmark Care Navigation offers advanced care planning and healthcare navigation consultations for individuals and families nationwide. Visit landmarkcarenavigation.com or book a free 20-minute consultation at the link in our shop announcement to learn more.

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Price:$15.99

Healthcare Crisis Guide | Insurance Appeal, Discharge Response (PDF Download)

Name: Healthcare Crisis Guide | Insurance Appeal, Discharge Response (PDF Download)
Brand: LandmarkHealthGuides
SKU: 4512411811
Price: 15.99 USD
Availability: InStock

LandmarkHealthGuides

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Highlights

Designed by LandmarkHealthGuides
Digital download
Digital file type(s): 1 PDF

Healthcare crises do not always arrive as obvious emergencies. Sometimes they arrive as a phone call: "The hospital says your mother is being discharged tomorrow, and we do not know what to do." OR "The insurance company just denied the surgery that is scheduled for next week."

This guide walks you through the most common urgent healthcare situations and what to do in the first critical hours.

Created by LaCinda Jones, LCSW, this self-guided crisis response covers three of the most common sudden healthcare scenarios families face: what to do when a discharge feels too soon and your family is not ready and what your rights are when an insurance company denies a claim or a scheduled procedure, and how to appeal it effectively.

For each scenario, you will find a clear, step-by-step response framework, the specific questions to ask, the people to call, and the rights you have.

This guide is for anyone who needs to act quickly and knows where to start.
What you will receive: instant digital download in PDF format, printable on standard 8.5 x 11 paper.

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