All my files are DIGITAL PRINTABLE PDF FILES only. **Nothing physical is mailed to you.** There are no shipping fees. All orders will be emailed right to your Etsy email address.

Most of my items are instant downloads. Learn more here:
http://etsy.me/1w0Og2X

Turn around time for personalized orders: preview or file will be emailed:

★ Next Business Day (Mon-Fri; 9am-8pm EST) after purchase (must be purchased by 11:59 EST or order will be considered received the next day).

★ RUSH (Get it faster! Rush Turn Around is available Mon-Fri until 9pm EDT; Sat 9:30am-9pm; Sun 2pm-9pm EDT)

An instant download is a digital, printable PDF file that will be available to download as soon as your payment clears. No waiting!

Add the listing to your cart and proceed to checkout. After your payment clears, you'll receive a download link. Download/save the file to your computer, unzip it, and open the file in Adobe Reader.

Learn more here: http://etsy.me/1w0Og2X

** All editable files are instant downloads and personalization is NOT included.

You edit the text yourself in Adobe Reader. Learn more here:
http://www.digitalartstar.com/tutorials.html

** You can NOT change the color of the design or add/remove clipart.

You can change the text, font, text color, and text size.

** Editable files need to be opened in Adobe Reader on computers. They won't work on phones/tablets/devices.

Personalization is NOT included. Editable files are for you to edit.

Colors may not print exactly as you see on your screen due to printer and monitor differences.

If you need to cancel your order, please contact me ASAP. I will refund your purchase if the instant download file has not been downloaded or if I haven’t yet started on your personalized order.

No refunds will be given once a preview has been emailed. The purchase price includes the time it takes to personalize the file and make any requested (and agreed upon) changes.

No refunds will be given once a completed file has been emailed or once an instant download purchase has been downloaded since digital files cannot be returned. (I only refund is there is something wrong with the file itself.)

Please make sure you read ALL details before purchasing & that you know how to use the items.

Unfortunately I am unable to offer any printing services. I only sell printable PDF files for you to print yourself. You can put the file on a usb flash drive and take it to a copy/print shop and have it printed there.

Please read the listing description for each item. I also have more printing and assembly tips here:
http://www.digitalartstar.com/printing--assembly-tips.html

No. My items are for PERSONAL USE only. No selling of my items is allowed in any form, including physical products. You may not forward, share, sell or distribute the files. You may not redesign or recreate using my items to sell. They are for non-commercial use only.

Unfortunately I am unable to accept custom orders except for color changes.

My business hours are Mon-Fri 9am-8pm.

I live in Ohio, USA and operate on EDT time.