What size should I order?

Please see the product fit guide under the item description, which is based on a standard shoe fit. All of our women's shoes have a medium width; most of them fit true to size or slightly larger. If you are between sizes, we recommend that you order a half size up for boots and a half size down for shoes.

My feet are wide/narrow. Can you customize the shoes for me?

At this moment, we do not offer wide or narrow width shoes. All of our shoes are regular medium width. However, we can make shoes' upper slightly wider for you, just add a note to your order.

Can I wear insoles with your shoes? Is there an arch support in your shoes?

We have some clients who wear our shoes with orthotics. However, the shoes' footbed is designed like traditional dress shoes - padded only at the heel, with no arch support. Please note: insoles are not removable.

My shoes are a bit snug/loose. What should I do?

Because we use full-grain leather, our custom shoes may feel snug at first but will stretch to your feet with a few wears. If you're unsure whether to exchange your shoes for a smaller size, we recommend first trying them with insoles. If they still feel loose, it's best to size down. However, if the fit with insoles is comfortable, switching to a smaller size may result in a fit that's too snug.

How do I set-up a return/exchange? Will you send me a shipping label?

We offer a 45-day return policy. Customers are responsible for return shipping costs. For U.S. orders, we can provide a return label upon request; however, a USD 8 return fee will be deducted from your refund. To start your return/exchange, please drop us a message.

I am in the EU. Will I be charged taxes?

Yes. For orders under €150, VAT will be collected at checkout by Etsy in accordance with EU regulations. However, please note that local customs authorities may still charge additional import duties or handling fees, which are the buyer’s responsibility. These charges vary by country and are not controlled by us or Etsy. For orders above €150: VAT and any applicable import duties or customs fees are usually paid by the buyer upon delivery according to their country’s regulations. Etsy does not collect VAT on these orders at checkout. Please be aware that additional charges may apply and are the buyer’s responsibility.

I'm in the US. Will I be charged taxes?

No, you won’t be charged any additional taxes or duties upon delivery. All applicable taxes and import duties are prepaid by us and shipped Delivered Duty Paid (DDP), so the price you see at checkout is the final amount you pay.

I never received my parcel, althougth the local post office is saying that the parcel has been delivered. What should I do?

If nobody is home when a courier tries to deliver a parcel, sometimes they leave it with your neighbours. Please contact the customer service agent of your local post office requesting the name of the person who signed for the delivery. If you believe that your parcel was lost, please contact our customer support team.

I've just placed my order and realised that the address/size/customization is incorrect. What should I do?

If you placed your order less than 24 hours ago, please contact our Customer Care team asap and we’ll update your order.

Could you ask a courier to leave my parcel at the door if nobody is at home?

All international parcels usually require a signature. If you missed the delivery, please call your local post office or track your parcel online to schedule redelivery.

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Armada: Women's Black Patent Suede Ankle Boots - Lace-Up Balmoral Style Booties, Customizable

Name: Armada: Women's Black Patent Suede Ankle Boots - Lace-Up Balmoral Style Booties, Customizable
Brand: JuliaBoShoes
SKU: 476154248
Price: 175.50 USD
Availability: InStock
Rating: 4.9 (86 reviews)

Only 1 left and in 14 carts

NowPrice:$175.50

Original Price: $195.00

10% off

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Sale ends in 3 days

JuliaBoShoes

Returns & exchanges accepted

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Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Made by JuliaBoShoes
Materials: premium patent and suede leather upper, ultra smooth nappa leather lining, non slip recycled rubber outsole, durable waxed cotton laces

These boots combine the timeless charm of sleek patent leather with the refined texture of suede, creating a stunning contrast that captures attention. With their sleek silhouette and elegant detailing, these boots are perfect for both formal occasions and stylish everyday wear.

Pair them with tailored trousers or pencil skirts for a polished professional look or skinny jeans with a cozy oversized sweater for a sophisticated everyday style. This pair is sure to become your all-time favorite!

PRODUCT INFO:

Premium patent and suede leather upper
Ultra smooth nappa leather lining
Non-slip recycled rubber outsole
2.5 cm / 1.0" heel height
Fit: true to size, medium width
Designed in the United Kingdom.
Consciously handcrafted in Eastern Europe.

MATERIAL:

Material (1): Black / Patent Leather
Material (2): Black / Velvet Leather
Shoelace: Black
Sole: Black

CUSTOMIZATION:

You can personalize this model choosing your favourite materials, laces and sole color. Please check out our "Material Palettes" on the following link:

https://www.etsy.com/listing/478576730/leather-material-swatches-for-custom

If you would like to customize your shoes, please add your customization requirements in a note together with your order. Our customization service has no extra charge.

SIZING:

EU 36 US 6.0 UK 3.0 | 23.5 cm / 9.25"
EU 37 US 6.5 UK 4.0 | 24.5 cm / 9.64"
EU 38 US 7.5 UK 5.0 | 25.0 cm / 9.84"
EU 39 US 8.5 UK 6.0 | 25.5 cm / 10.04"
EU 40 US 9.0 UK 7.0 | 26.0 cm / 10.23"
EU 41 US 10 UK 8.0 | 26.5 cm / 10.43"
EU 42 US 11 UK 9.0 | 27.0 cm / 10.63"
EU 43 US 12 UK 10 | 27.5 cm / 10.82"

If you are between sizes, we recommend that you order a half size down (shoes). If you plan to wear thick socks with your shoes, go for a half size up.

IMPORTANT – TAX & IMPORT INFO

• USA: No additional import fees on delivery
• EU: Etsy may add VAT at checkout (orders under €150)
• UK: VAT may be added at checkout for orders under £135
• Other countries: Customs charges may apply

These are government taxes, not extra seller fees.

IMAGINE DIFFERENT. JuliaBo shoes are all about charming details on enduring styles. Whether it’s a mix of colours, textures, or silhouettes, we strive to IMAGINE DIFFERENT.

Our process is about heritage, sustainability and passion for quality. It’s about people who live and breathe the art of shoemaking, for whom each pair of shoes is as UNIQUE as the woman who eventually slips them on.

EMPOWERING WOMEN TOGETHER. Our workshops located in small towns in Europe, grow with us sharing our dedication to quality hand-made shoes. 80% of our artisans are women who come from rural areas where jobs are often scarce. Our goal is to empower them with economic opportunities, fair wages and free apprenticeships.

BACK TO OUR SHOP
https://www.etsy.com/shop/JuliaBoShoes

SEE OUR BOOTS collection: https://etsy.me/3Z7Sqby

QUESTIONS ABOUT SHIPPING / CUSTOMIZATION / RETURNS?

Please see our FAQs below or review our full return policy: https://etsy.me/3YRabdT

Thank you for visiting our shop, and for supporting ethical handmade production!

© 2026
All photography, text, content, designs, patterns contained within JuliaBo listings and overall shop are the intellectual property of JuliaBo. Therefore, this shop and any of its contents may not be copied, translated or distributed in any manner (electronic, web or printed) without the prior written consent of JuliaBo.

Order today to get by Nov 18-28
Returns & exchanges accepted within 45 days
Free shipping
Ships from: Poland

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Julia Bo

Owner of JuliaBoShoes

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Reviews for this item

What buyers say, summarized by AI: Great quality Looks great Comfortable Love it Helpful seller Fast shipping Fits well

4.9

(86 reviews)

5.0 Item quality

4.8 Shipping

5.0 Customer service

100% Buyers recommend

5 This item

Christie Oct 15, 2026

Gorgeous boots and insanely comfortable right out of the box.

Christie Oct 15, 2026

5 This item

Betsy Jan 18, 2026

Shoes are incredible! They look exactly as pictured and are so stylish, the leather and the suede both feel very high quality. They needed a day or two of wear to break in (which I expected with leather), but are overall very comfortable and I am excited to order more!

Betsy Jan 18, 2026

5 This item

Natalie Dec 28, 2025

Absolutely love these shoes. Very well made. The packaging was an added touch - beautifully packaged with a bow. They arrived early as well.

Natalie Dec 28, 2025

5 This item

Susan Jan 2, 2025

These boots are beautiful and extremely well made, they have one small problem…they are very difficult to get on, however once you do get them on they are extremely comfortable.

Susan Jan 2, 2025