Please see our sizing chart here:
https://cognitive-surplus.com/pages/sizing-chart

See our gift wrap options for the different products we offer here:
https://www.etsy.com/shop/CognitiveSurplus?ref=hdr_shop_menu§ion_id=18153840

Most of our items are made in large batches, so we are not able to accommodate most custom requests, although if you are looking to order more than 50 t-shirts or tote bags, we can sometimes add a company logo to the exiting design - please be in touch for more details.

If you have a retail shop and are interested in wholesale, please email us at wholesale@cognitive-surplus.com or apply for an account at www.cognitivewholesale.com

If you're in Europe, we also have an EU warehouse. Please request access at www.cognitivewholesale.eu

Orders shipping to the USA typically take 1-3 days to be processed and shipped out from our warehouse and then shipping times vary between 1-7 days depending on how far your package is going.

Orders shipping internationally typically take anywhere from 1-3 weeks to arrive depending on how long it takes to process through customs. If you think your order should have arrived but it hasn't, please check with your local post office as sometimes packages are held there if VAT taxes are due. Any taxes due at the time your order arrives are your responsibility. Please do your research before ordering so you are not surprised.

We ship to all countries! When you get to the checkout, Etsy will calculate the cost of shipping your package to your address. Shipping times vary based on the country and shipping method.

First Class International: 7 days to a month+
• No tracking info after package departs the USA

Priority Mail International: 6-10 days
• Tracking number is valid all the way to your door

If your country charges VAT taxes, those fees are your responsibility. Please make sure to check your local tax rate on imported goods so you're not surprised when your order arrives.

We are not responsible for delays or for packages that go missing once they depart this country.

Shipping costs depend on the destination and weight of your order. Rates are calculated at checkout, so go ahead and put the items you'd like in your cart and input your address to see how much it will cost. Orders over $75 that are shipping within the USA qualify for free shipping if you use the coupon code 'dividebyzero' at checkout.

Please refer to our Learn Beautifully page here: https://cognitive-surplus.com/pages/notebooks to see what paper types are available for which cover designs. At this time we aren't able to offer customization requests for the inner page style, but if there's something you're burning to have, please let us know so we can keep it in mind for future development!

We can ship your order via DHL, which takes 2-7 days to pretty much any country. For most countries, this method usually costs just a few dollars more than Priority Mail International. Etsy doesn't have a calculated DHL shipping option, so if you're interested in this shipping method, please check out with Priority Mail International and leave a note in the notes field that you'd like a quote for DHL. If the shipping is pretty close, we'll upgrade you for free. If it's a lot more expensive, you can decide if you'd like to pay the additional or not. DHL is the most secure and guaranteed way to get your package. If anything goes wrong, you're covered.

We also have a European webshop here:
cognitivesurplus.eu

If you're shipping to Europe, check out our European webshop here:
www.cognitivesurplus.eu

Orders placed from our EU site offer cheaper and quicker shipping to destinations in Europe. The full catalog is not yet available in the EU, but keep checking back as we'll be adding more as quickly as we can!