The patterns and pattern books which I sell are at least 20 years old: many of the recommended yarns are no longer available. Note that I do not provide recommendations for yarn substitutions. The important information for finding a modern yarn is the tension, if a pattern includes a tension, it will provided in the listing or photos. If a digital pattern does not include a tension - I will state that right in the listing.

There are a variety of internet sources to help determine substitute yarns, as well as equivalent hook and needle sizes.

Your order will ship from Canada.

VAT, other taxes, customs fees or any fee charged by your government or by your postal service to collect these taxes are not included in the purchase price. If they are applied, it is the buyer's responsibility to pay them. Please review and be aware of your country's import rules before you order.

If you purchase an item and it is returned to Creekside Charms as unclaimed or refused, you will either need to purchase a new shipping label to resend your order to you or you have the option of a refund less the following: the original shipping fees you paid, any return shipping costs I paid, and a 20% restocking fee.

Shipping times
Under normal circumstances, delivery times within Canada and to the US is 5 to 15 *business* days depending on the shipping method. Normal international shipping times are 6 to 20 *business* days.

Poor weather, postal labour disputes, pandemics, civil unrest, and your country's customs and duty processing office can all *significantly* delay delivery. I do not guarantee delivery times unless you request and purchase express shipping with guaranteed delivery. If you wish a shipping upgrade, please contact me before purchasing and I will provide you with prices. Shipping times are *not* guaranteed and I will not refund for delayed delivery.

"Free Shipping" item returns
Please note that I do *not* offer "Free Shipping". On a variety of items, I do include shipping and handling within the price of the item, this is not "free" shipping. If you are returning an item which has shipping included in the item price, you will be refunded the item price less my shipping and handling costs and less a 20% restocking fee.