Please drop us a message and we will help to solve your problem as soon as possible.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at beegreener.shop@gmail.com.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Return costs are to be covered by the customer.

You can always contact us for any return question at beegreener.shop@gmail.com.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We typically will send you all required replacement parts asap.

Please send us a message. We'll follow up on your package.

⌛️ 📦 ✈️ - Estimated Shipping Times

Please find below the estimated delivery times from the day your package has been handed over to the carrier. This can take between 1-7 days depending on the item ordered.

US: 7 – 12 days (USA stocked items: 2-5 days)
Canada: 7 – 11 days
European Union: 6 – 11 days
UK: 5 – 11 days (UK stocked items: 1-2 days)
Australia / New Zealand: 7 – 10 days
Other countries: Please kindly check with us.

In case your item(s) has / have not arrived within the estimated time mentioned above, just send us a quick message, and we will make sure to follow up on your package! 😊

Beegreener branded Product Range:
- Free replacements will be sent to you if a part breaks within 30 days of delivery.
- After 30 days of delivery, replacement parts are available to be purchased from our shop.

Personalized Product Range and non beegreener branded Product Range:
- Unfortunately, we do not offer a quality guarantee for non beegreener branded products.

If an item arrives broken, we'll always send a free replacement as long as you inform us within 3 days of delivery. Please view our "My item arrived damaged" Policy.