Payment plan is available.

Just contact us and tell us how much you'd like to pay for the first payment(at least 1/3 of the total amount). Full payment is required before made to order jewelry production can begin. The item will be shipped after 100% payment is received.

For any reason if you not paid in full, the first payment is not refundable.
We will consider it as labor cost, The rest payed will be refunded immediately.

LAYAWAY PLAN is only possible for a full priced item and excludes any discount, coupon or other sales events.

We will create a reserved listing for you.

All Oltremare Gioielli Jewelry Items are carefully handmade in Italy. If the piece is made-to-order, we ask that you allow 15-20 business days (excluding weekends) before we ship your order. If you need to meet a certain deadline please send us a convo befor place the order.

I gladly accept returns, exchanges and cancellations

Just contact me within: 3days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 12 hours of purchase

Also you need to cover shipping cost when return the item.
Make sure you will mail back with a express courier fully trackable and fully insured with signature required upon delivery.

The following items can't be returned or exchanged :
-Custom or personalised orders
- items purchaised with any kind of discount or coupon discount
- items purchaised by an installment plan.

DHL Express Shipping - 2-4 Business Day Delivery
All packages ship via DHL with full insurance, tracking, and a signature required upon delivery

Oltremare Gioielli offers a 3 day money-back guarantee on all purchases (this EXCLUDES items that are custom-made, discounted, and items on financing plans). You will have 3 days from the time you sign for your package to postmark the package back to us
All items returned must be in unused condition with all original documents and packaging.
We are not responsible for loss or damage of return shipments.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Upon receiving the package, we will inspect the returned item and If everything looks in the original staus, we will issue you the full refund minus shipping charge to you.