What size should I order?

Please see the product fit guide under the item description, which is based on a standard shoe fit. All of our women's shoes have a medium width; most of them fit true to size or slightly larger. If you are between sizes, we recommend that you order a half size up for boots and a half size down for shoes.

My feet are wide/narrow. Can you customize the shoes for me?

At this moment, we do not offer wide or narrow width shoes. All of our shoes are regular medium width. However, we can make shoes' upper slightly wider for you, just add a note to your order.

Can I wear insoles with your shoes? Is there an arch support in your shoes?

We have some clients who wear our shoes with orthotics. However, the shoes' footbed is designed like traditional dress shoes - padded only at the heel, with no arch support. Please note: insoles are not removable.

My shoes are a bit snug/loose. What should I do?

Because we use full-grain leather, our custom shoes may feel snug at first but will stretch to your feet with a few wears. If you're unsure whether to exchange your shoes for a smaller size, we recommend first trying them with insoles. If they still feel loose, it's best to size down. However, if the fit with insoles is comfortable, switching to a smaller size may result in a fit that's too snug.

How do I set-up a return/exchange? Will you send me a shipping label?

We offer a 45-day return policy. Customers are responsible for return shipping costs. For U.S. orders, we can provide a return label upon request; however, a USD 8 return fee will be deducted from your refund. To start your return/exchange, please drop us a message.

I am in the EU. Will I be charged taxes?

Yes. For orders under €150, VAT will be collected at checkout by Etsy in accordance with EU regulations. However, please note that local customs authorities may still charge additional import duties or handling fees, which are the buyer’s responsibility. These charges vary by country and are not controlled by us or Etsy. For orders above €150: VAT and any applicable import duties or customs fees are usually paid by the buyer upon delivery according to their country’s regulations. Etsy does not collect VAT on these orders at checkout. Please be aware that additional charges may apply and are the buyer’s responsibility.

I'm in the US. Will I be charged taxes?

No, you won’t be charged any additional taxes or duties upon delivery. All applicable taxes and import duties are prepaid by us and shipped Delivered Duty Paid (DDP), so the price you see at checkout is the final amount you pay.

I never received my parcel, althougth the local post office is saying that the parcel has been delivered. What should I do?

If nobody is home when a courier tries to deliver a parcel, sometimes they leave it with your neighbours. Please contact the customer service agent of your local post office requesting the name of the person who signed for the delivery. If you believe that your parcel was lost, please contact our customer support team.

I've just placed my order and realised that the address/size/customization is incorrect. What should I do?

If you placed your order less than 24 hours ago, please contact our Customer Care team asap and we’ll update your order.

Could you ask a courier to leave my parcel at the door if nobody is at home?

All international parcels usually require a signature. If you missed the delivery, please call your local post office or track your parcel online to schedule redelivery.

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Clair: Women’s Navy Blue Leather Lace-Up Oxford Flats – Minimalist Casual Shoes, Handcrafted and Customizable

Name: Clair: Women’s Navy Blue Leather Lace-Up Oxford Flats – Minimalist Casual Shoes, Handcrafted and Customizable
Brand: JuliaBoShoes
SKU: 873971102
Price: 180.00 USD
Availability: LimitedAvailability
Rating: 5.0 (2 reviews)

Low in stock, only 1 left

Price:$180.00

JuliaBoShoes

Returns & exchanges accepted

Size

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Personalization

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You can only make an offer when buying a single item

Highlights

Made by JuliaBoShoes
Materials: premium leather upper, ultra smooth nappa leather lining, non slip recycled rubber outsole, durable waxed cotton laces

This design features a sleek and simple silhouette, free from brogue detailing, offering a clean and polished look. The beige sole and pastel blue laces add a subtle contrast, enhancing the shoe's refined aesthetic. Perfect for both professional and casual settings.

PRODUCT INFO:

Premium leather upper
Ultra smooth nappa leather lining
Non-slip recycled rubber outsole
1.0 cm / 0.4" heel height
Fit: true to size, medium width
Designed in the United Kingdom.
Consciously handcrafted in Eastern Europe.

MATERIAL:

Material: Navy Blue / Soft Leather
Shoelace: Sky Blue (complimentary pair of beige laces included)
Sole: Beige

CUSTOMIZATION:

You can personalize this model choosing your favourite materials, laces and sole color. Please check out our "Material Palettes" on the following link:

https://www.etsy.com/listing/478576730/leather-material-swatches-for-custom

If you would like to customize your shoes, please add your customization requirements in a note together with your order. Our customization service has no extra charge.

SIZING:

EU 36 US 6.0 UK 3.0 | 23.5 cm / 9.25"
EU 37 US 6.5 UK 4.0 | 24.5 cm / 9.64"
EU 38 US 7.5 UK 5.0 | 25.0 cm / 9.84"
EU 39 US 8.5 UK 6.0 | 25.5 cm / 10.04"
EU 40 US 9.0 UK 7.0 | 26.0 cm / 10.23"
EU 41 US 10 UK 8.0 | 26.5 cm / 10.43"
EU 42 US 11 UK 9.0 | 27.0 cm / 10.63"

If you are between sizes, we recommend that you order a half size down (shoes). If you plan to wear thick socks with your shoes, go for a half size up.

IMPORTANT – TAX & IMPORT INFO

• USA: No additional import fees on delivery
• EU: Etsy may add VAT at checkout (orders under €150)
• UK: VAT may be added at checkout for orders under £135
• Other countries: Customs charges may apply

These are government taxes, not extra seller fees.

IMAGINE DIFFERENT. JuliaBo shoes are all about charming details on enduring styles. Whether it’s a mix of colours, textures, or silhouettes, we strive to IMAGINE DIFFERENT.

Our process is about heritage, sustainability and passion for quality. It’s about people who live and breathe the art of shoemaking, for whom each pair of shoes is as UNIQUE as the woman who eventually slips them on.

EMPOWERING WOMEN TOGETHER. Our workshops located in small towns in Europe, grow with us sharing our dedication to quality hand-made shoes. 80% of our artisans are women who come from rural areas where jobs are often scarce. Our goal is to empower them with economic opportunities, fair wages and free apprenticeships.

BACK TO OUR SHOP
https://www.etsy.com/shop/JuliaBoShoes

SEE OUR OXFORDS & DERBY collection: https://etsy.me/3AIIlZ2

QUESTIONS ABOUT SHIPPING / CUSTOMIZATION / RETURNS?

Please see our FAQs below or review our full return policy: https://etsy.me/3YRabdT

Thank you for visiting our shop, and for supporting ethical handmade production!

©2026
All photography, text, content, designs, patterns contained within JuliaBo listings and overall shop are the intellectual property of JuliaBo. Therefore, this shop and any of its contents may not be copied, translated or distributed in any manner (electronic, web or printed) without the prior written consent of JuliaBo.

Order today to get by Nov 9-20
Returns & exchanges accepted within 45 days
Free shipping
Ships from: Poland

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