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This link here tells you everything you need to know on accessing your files. https://help.etsy.com/hc/en-us/articles/115013328108?flash_digest=a9b6558818b215eafc578c0595ef53f26788fe40&segment=shopping

My files are not opening in my program?

I provide the following file formats with your order; SVG, PNG, DXF and EPS and I test my files in Cricut and Silhouette. One or more of the files can be opened with the popular cutting machine brands as well as laser machines like Glowforge. You need to check your brand's preferred file format. Make sure you have downloaded any software updates your machine may require. Occasionally Etsy has issues with downloads and the file could be corrupted. Wait a few hours and try downloading again. If you are still having issues with the files after trying the suggestions above, please get in touch with me. I am not an expert in the programs but I will work to find the issue or I will email you the files directly.

Custom and personalized orders

I don't create personalized orders but I do take requests. If you have looked through my designs but can't find what you are looking for just message me with the design you would like to see. If it is something that fits with my design style I will create it at no extra cost and notify you when the design is in the shop. For example, my Many Dogs design and Dogs and Plants design were requests from customers. I created them in my style and messaged the customers when they were available for purchase. It typically takes me a week to create a new design. I don't create Trademarked designs like Disney. I also won't "copy" another artist's design you have found online. Any request must fit my design style.

Trademark and Copyright

I retain copyright of all my designs. By purchasing my design I give you permission to use it for personal projects or your small business. The specific terms of my license is included in your purchase. I create original designs and work very hard to not copy another artist or violate a Trademark. I use the Electronic Trademark Search System to ensure my SVG design is not infringing anyone's Trademark. As a small business owner you need to do the same to ensure using my design on a physical item does not violate someone's Trademark. For example, a "Hello Sunshine" svg does not violate a trademark. Using "Hello Sunshine" on clothing does. It is the small business owner's responsibility to check Trademark before selling products.

I love my purchase! How do I leave a review?

If you have an Etsy account you can easily leave reviews within 100 days of purchase. Here is a link to an article that walks you through the process. https://help.etsy.com/hc/en-us/articles/115013197687-How-to-Leave-a-Review-on-Etsy?segment=shopping You can only review orders that are associated with an Etsy account. If you purchased as a guest instead of signing in to Etsy, you can claim the order to your new or existing Etsy account and leave a review. The order must be within a 100-day review window, starting from the order's estimated delivery date.

I can't open my file in Brother CanvasWorkspace

On the left toolbar in CanvasWorkspace is a symbol with the letters SVG. Click on that symbol to get to any SVG or PNG file you want to open in CanvasWorkspace. I have a Mac and when I click on that symbol the program takes me to my files. You cannot open an SVG file in CanvasWorkspace by going to the top toolbar menu on a Mac and choosing File. All the files are grayed out and not clickable. I don't have a PC so I'm not sure if it works exactly the same way. I would assume using the left toolbar within the CanvasWorkspace would open the file on a PC. On a Mac you can also right click on the SVG file and choose "Open With Brother CanvasWorkspace". UPDATE AUGUST 2021: Brother has updated their software and DXF files now open.

Do you offer free SVG files?

Hi. I offer free files in my newsletter. Just copy and paste this URL into your browser to sign up and get a free Doggie Design. https://bit.ly/FreeDoggiesSVG

Do your files comply with EU safety rules (GPSR)?

Yes! My designs are digital files only (PNG/SVG/DXF/EPS/JPG). No physical product is shipped, so GPSR product safety rules don’t directly apply. By purchasing, you’re receiving artwork to use in your own crafts or products. If you choose to make physical items with these designs, it’s up to the maker to ensure the final product meets any local safety or labeling requirements.

Do you offer refunds if I accidentally purchased a file twice?

No, I don't offer refunds since this is a digital product. If you send me your informations so I can confirm that you purchased the file twice I will send you a file of equal value to you.

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Price:CA$5.45

Cats and Dogs SVG File for Cricut, Cats svg, Dogs svg, Dogs and Cats svg Design for Pet Owners

Name: Cats and Dogs SVG File for Cricut, Cats svg, Dogs svg, Dogs and Cats svg Design for Pet Owners
Brand: LyndaMMetcalfDesign
SKU: 996698952
Price: 5.45 CAD
Availability: InStock
Rating: 5.0 (1169 reviews)

LyndaMMetcalfDesign

You can only make an offer when buying a single item.

Highlights

Designed by LyndaMMetcalfDesign
Supplies for making crafts
Digital download
Digital file type(s): 1 PDF, 1 PNG, 3 other files

This cute cats and dogs SVG File for Cricut is ready to cut for Cricut and Silhouette machines. These adorable animals are perfect for all your crafting needs like creating mugs, t-shirts or wood crafts with Glowforge.

***INSTANT DOWNLOAD***
Please note, this listing is for a digital download, no physical item will be mailed to you.

ITEM DETAILS
-Format: PNG, DXF, EPS and SVG
-1 zip file is in this download
-The PNG files are 300 DPI on a transparent background.
-SVG and DXF Files are ready to cut

After purchasing this listing, you’ll see a link to the DOWNLOADS page. Here, you can download all the files associated with your order.

The following uses are included with purchase:

Personal Projects: Unlimited use.

Limited Commercial Use License: You may create no more than 250 PHYSICAL products for sale. Examples include t-shirts, mugs, glasses, etc. Clipart cannot be used on plain background for stationary products as it can be easily extracted. You may not use seamless paper/patterns stand alone for products for sale. See other restrictions below.

The following RESTRICTIONS apply:

-You may not use clipart/graphics/patterns for art prints or digital art print downloads.
-You man not resell, redistribute, repackage clipart, svg files or patterns.
-You may not sell these designs on POD websites like Spoonflower, Society6, Redbubble, etc.
-Purchasing item does not transfer copyright.
-I retain copyright of all designs purchased

Need to create more than 250 products? Add this Commercial License to your purchase. https://www.etsy.com/ca/listing/733801096/commercial-license-for-one-single

© All designs copyrighted by Lynda M. Metcalf.

Instant Download

Your files will be available to download once payment is confirmed. Here's how.

Instant download items don’t accept returns, exchanges or cancellations. Please contact the seller about any problems with your order.

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