925 Silber Elster Mond Halskette - Oxidierter Vogel & Feder Anhänger

~When will my item be despatched?~
We always aim to get your purchase sent out as quickly as possible, usually within 3-5 days unless stated otherwise.

~Can I check the shipped date?~
Yes you can by simply logging onto your Etsy and clicking on 'Your Purchases'. If your item is marked as 'shipped' you can check the date by clicking on the invoice.

~When can I expect my item to arrive?~
Once items are made and shipped...
UK - Special Delivery - Next working Day
• Rest of the world -Royal Mail International Signed For 7 - 10 Days

The vast majority of items will arrive well within this time frame but times are dependant on the postal service in your country which means that occasionally they can take longer so please allow up to 25 business days.

~Can I get tracking on my item?~
Yes, in the UK, most items are shipped by Royal Mail Special Delivery.
All international orders are shipped via international signed for.
We will always send you a message to let you know when your Jewellery has been despatched and to give you the tracking number if relevant.

~Can I get express shipping?~
Unfortunately here in the UK we don't have a reasonably priced way of getting items to our overseas buyers any quicker as they still have to clear through customs.

~I haven't received my item - what should I do?~
Worldwide shipping from the UK is normally quick and reliable.

Very occasionally a package may take longer than expected and you should allow up to 25 business days. If your package hasn't arrived by then please get in touch and we will contact the delivery company and send out a replacement if necessary.

Unpredicted events can affect shipping times eg: severe weather conditions, increased security measures etc.

Please be aware of possible delivery times as we can't replace before the 25 days have passed.

♦ We obtain a proof of posting for all packages - UK and International.
♦ Customer is responsible for any customs charges/import duty/taxes etc they may incur in their country.
PLEASE NOTE TO ITALY WE WILL POST USING A SIGNED FOR SERVICE WHICH WILL COST A BIT MORE, PLEASE ASK BEFORE PURCHASING FROM ITALY

Your Jewellery will arrive packaged in gorgeous 'A Wolf and I' boxes.

We love to work to commission so if you have any ideas for custom orders just let us know!! Xx