EscapadesWithAssra

This Privacy Policy explains how I collect, use and share information when you purchase an item from Escapades with Assra, contact me or otherwise use my services through Etsy.

This policy does not apply to third parties that I do not own or control, including Etsy and any services accessed through Etsy. Please refer to Etsy’s Privacy Policy for information about Etsy’s own practices.

Information I collect

To fulfil your order, Etsy may provide me with information such as your name, email address, postal address where applicable, order details and messages you send to me. I do not receive or store your full payment-card details.

Why I need your information and how I use it

I use your information only where necessary to:

• fulfil your order and provide customer support;
• communicate with you about your purchase;
• resolve disputes or technical problems;
• comply with legal, tax or regulatory obligations;
• protect the security and integrity of my shop; and
• comply with Etsy’s Seller Policy and Terms of Use.

I will not use your contact details for unsolicited marketing. I will only send marketing communications if you have expressly agreed to receive them, and you may withdraw that consent at any time.

Information sharing and disclosure

I share personal information only in limited circumstances:

• with Etsy, as necessary to provide my services and comply with Etsy’s policies;
• with trusted service providers, but only where required to fulfil an order or operate the shop;
• where reasonably necessary to comply with the law, respond to a legal request, prevent fraud, enforce my agreements or protect the rights and safety of my customers or others; or
• as part of a business transfer, only where permitted by law.

Data retention

I retain personal information only for as long as necessary to provide my services and meet legal, tax and regulatory obligations. Order records may generally be retained for up to six years.

Your rights

Depending on where you live, you may have rights to access, correct, restrict or request deletion of the personal information I hold about you. You may also have the right to object to certain uses of your information or to raise a concern with your local data-protection authority.

How to contact me

For privacy-related questions or requests, please contact me, Assra Satti, through Etsy Messages. I am the data controller for the personal information I receive in connection with Escapades with Assra.