Kindred Connect Privacy Policy
Effective Date: December 2024
Your privacy is important to us, and we are committed to being transparent about how we collect, use, and share your personal data in compliance with the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, and share your information when you purchase from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
1. Information We Collect
To fulfill your order, we collect certain information (which Etsy shares with us), including:
Your name, email address, postal address, and payment details.
Details of the product(s) you’ve ordered.
Additional information you provide (e.g., for custom orders).
Etsy independently collects data as outlined in its Privacy Policy.
2. Why We Need Your Information and How We Use It
We collect, use, and process your personal information based on the following legal grounds:
To fulfill a contract: This includes fulfilling your orders, resolving disputes, and providing customer support.
Consent: Where you have provided consent (e.g., for receiving promotional messages), you may withdraw it at any time.
Compliance with legal obligations: To comply with tax, regulatory, and legal requirements.
Legitimate interests: To improve and provide our services, but only where these are not overridden by your rights or interests.
3. Sharing and Disclosure of Information
We share your information only in limited circumstances and with your consent or as required:
With Etsy: To provide our services and comply with Etsy’s policies and terms.
Service Providers: Trusted third parties like delivery companies, but only to the extent necessary to fulfill your order.
Compliance with Laws: If legally required (e.g., for tax purposes or court orders).
We will not sell or lease your personal information to third parties.
4. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Typically, this means retaining data for up to 7 years for tax purposes.
5. Your Rights
Under GDPR, you have specific rights regarding your personal information. These include:
Access: You can request a copy of the information we hold about you.
Correction: You can request that we correct inaccurate or incomplete data.
Deletion: You can request that we delete your data, except where we are required to retain it for legal purposes.
Restriction: You can request that we limit how your data is used.
Portability: You can request your data in a structured, commonly used format.
Objection: You can object to our use of your data based on our legitimate interests.
To exercise these rights, please contact us using the details below.
6. Transfers of Personal Data Outside the EU
If you reside in the European Union, your information may be stored and processed outside the EU (e.g., the United States). When transferring data, we rely on legal mechanisms like Standard Contractual Clauses or your consent to ensure your data is protected.
7. Cookies and Tracking Technologies
Etsy may use cookies and other tracking technologies to enhance your shopping experience. Refer to Etsy's Cookie Policy for more details.
8. Changes to This Privacy Policy
We may update this policy from time to time for operational, legal, or regulatory reasons. We encourage you to check it regularly for updates.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Kindred Connect/Your Ecomm Strategist
Email: contact@kindredconnect.pro
Postal Address: 3318 Mulligan Ct. Sugar Land, TX 77498
For EU residents: You can also contact your local data protection authority with any concerns about data processing.
