Dear Mr. Keith, Thank you for your feedback and for taking the time to rate our wooden lamp. We appreciate your positive review and are glad to hear that you found the lamp to be perfect overall. We apologize for the disappointment caused by the brass plate with the word "LOOXURY" printed on it. We understand that this is contradictory to the concept of luxury and we apologize for any confusion it may have caused. However, allow me to explain that it is our brand, LOOXURY, which is handcrafted in Vietnam. We appreciate your resourcefulness in finding a solution by using spray paint and tape to address the issue. Your creativity is commendable, and we hope that the modification met your expectations. Thank you and Best regards, Toan Nguyen

Dear Mr. Benjamin, Thank you so much for your kind words and for giving our wooden lamp a 5-star rating! We're thrilled to hear that you find it beautifully handcrafted. Our team takes great pride in creating high-quality products, and it's wonderful to know that you appreciate the craftsmanship. We're also delighted that the lamp arrived swiftly from Vietnam to Canada. We strive to provide efficient and reliable shipping services to ensure our customers receive their orders in a timely manner. Your satisfaction is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Thanks again for your support, and we hope you continue to enjoy your wooden lamp for years to come! Best regards, Toan Nguyen

Dear Ms. Janet, Thank you so much for your kind feedback and for giving our wooden lamp a 5-star rating! We're thrilled to hear that you are enjoying your new lamp and that you couldn't wait to display it. The fact that you love the Edison bulbs is wonderful to hear as well. We take great pride in creating high-quality products, and your positive feedback is truly appreciated. It's customers like you who motivate us to keep delivering exceptional items. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Once again, thank you for your support, and we hope that your wooden lamp continues to bring warmth and beauty to your space. Best regards, Toan Nguyen

Dear Ms. Quỳnh Anh, Thank you for your kind feedback and for giving our wooden lamp a 5-star rating. We truly appreciate your support as a Vietnamese seller, and we're thrilled to hear that you are satisfied with your purchase. We take great pride in our products, and it's wonderful to know that the wooden lamp exceeded your expectations. We strive to provide accurate descriptions and ensure that our customers receive exactly what they expect. We're glad that everything matched your expectations. Moreover, we're delighted to hear that you had a positive experience with our customer service. Providing excellent customer service is a top priority for us, and we're pleased to know that we met your expectations. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you.