The length of the necklace or the bracelet, measured from end to end laying flat and includes the bar and the charm.We can custom any length,please leave a message in the comment box at checkout.

is the time we need to make your order and get it ready for shipping after receiving your cleared payment. Current production time is 3-5 days. Some products need more work and it may take us up to 6 days to complete making. We dont ship any order until payment appears to us as "cleared".

Your order ships from Greece. The shipping method is Priority Registered Air Mail.
All orders are shipped with tracking number.

Regular certified mail shipping days:
Greece : 1-3 business days
Europe : 3-10 business days
Usa , Canada : 10-20 business days
Australia, New Zealand : 10-20 business days

Any delay at the destination countries are beyond my control. For inetrnational orders, please contact your local postal service for information.
Covid 19, weather, customs and other factors may delay the shipping up to 6 weeks.

Also buyers are responsible for any duties or custom charges that may be incurred.

We are not responsible for any incorrect address provided at checkout. Please make sure you provide the correct address. If your address is incorrect or if you don't pick up your order, the package will be returned to us. This returning proccess takes longer time, sometimes can be up to 1-2 months. Once we receive it, we will charge the shipping cost to deliver it again. Order and shipping money are not refundable.

We gladly accept returns. You have to return your order back to me with registered mail. You will be charged 30% of your order. We will issue a refund of your order when we'll receive it, excluding the shipping cost.

We cannot accept returns for (unless they are faulty) :
- Custom or customised orders due to their nature
- Earrings for hygiene reasons.

All items must be returned unworn in their original gift box to qualify for a refund or exchange.