• My customers share that I listen to all the customization ideas they have, no matter how many:) Real fact! I love custom and personalized orders and will gladly discuss all the details.
Just let me know your ideas or send me some pictures for easier visualization.
• Please, feel free to reach out in Etsy messages or DM me I'll get back to you within 24 hours.

• If the parcel was damaged during delivery, I will issue a refund for the damaged goods or send you a replacement.
• If for any reason you are not satisfied with your purchase, please contact me asap, so that we could find the best possible solution.

• Wipe clean with a dry cloth
• If necessary, you can handwash your felt items. Handwashing is always the best and safest method. Submerge the item in cool water with liquid soap or shampoo for wool and gently agitate the water with your hands to evenly distribute soap
• Rinse well by running cool water through the item until the water is no longer soapy
• Do not wring. Instead, press the water out of the item by placing it between 2 towels and gently pressing

• I follow environmentally responsible practices and zero waste philosophy, therefore, I do minimalistic gift wrapping. However, my packaging is nice looking and suitable for making a present. Most of my items are packed in cardboard boxes or envelopes with either craft paper of tissue paper inside. Each pack can be accompanied with a greeting card and your personal greetings.
• And make sure to find Small Gifts inside the box :)

• I will gladly discuss wholesale options, though the quantities of my wholesale are objectively limited as I’m a 1-person business making unique handmade goods

• Hang out of baby's reach
• For nursery décor only. Please, do not use as a toy