Making time is currently up to 10 working days, shipping times are on top of the making time.

Spedizione Standard per l'Italia (Posta4) 5 - 25 giorni.
Spedizione Express (Posta1) 1-3 giorni lavorativi.

Eu shipping has no tracking number and is currently taking anywhere between 2 weeks and 6 weeks, in some rare cases it can take up to 8 weeks.

Rest of The world and UK shipping usually takes 2 - 5 weeks but it is currently taking up to 8-10 weeks on some orders.

If you haven’t received your order after 7 weeks (EU) 10 weeks (rest of the world) from the date your order was posted please get in contact and we will sort everything out for you.
Please do not leave a bad review due to shipping issues as this is out of our hands.

International Standard shipping doesn’t have a tracking number, Express shipping is available at checkout for some countries only, you can upgrade also after you placed the order. Express shipping will have a tracking number and will arrive 2/6 days after posting, depending on location.

Italy Standard shipping doesn't provide us with a tracking number, you can upgrade to Express delivery (1-3 working days) which has a tracking number.

All The Earrings are made from either 100% solid 9k and 18K gold, 12k Gold-Filled or 925 Sterling Silver.

Generally all gold and gold-fill up to 14k and Sterling Silver can tarnish due to Oxygen and sulphur compounds mixing with moisture.
The tarnishing or oxidising is a reaction to the air/boxes where these are kept or the exposure to high amounts of chemicals such as perfume, hairspray, deodorants some creams and shampoos and cleaning stuff and detergents.

If this happens do not worry and get in touch and we will resolve the issue, alternatively just follow our care instructions below.

Tarnished/Oxidised Jewellery

You can wash out the surface tarnishing by either rubbing it off with a soft cotton cloth or jewellery cloth if you have one or you can use drops of mild, non-phosphate dishwashing liquid to warm water and wipe the tarnished part with the mixture using your fingers or a cotton swab. Dry them with a soft cotton cloth or allow it to lie flat and air dry completely and then once dry, you may polish it again with a soft cotton cloth or a jewellery polishing cloth for shine.

Alternatively get in touch and we will offer you various options and make sure your earring returns to the original colour.

Thank you!