les articles seront expédiés à l'adresse Etsy spécifiée dans votre commande.

-Je envoyer des commandes deux fois par semaine (le mardi et le vendredi).
En cas de commandes urgentes s'il vous plaît contactez-moi et je ferai de mon mieux. :).
Mes livraisons récentes aux Etats-Unis a pris seulement 4-5 jours, mais les commandes internationales généralement (sur la base également sur mon expérience en tant qu'acheteur), parfois peut-être besoin 2-4 semaines pour arriver à vous - le plus souvent en raison de la bureaucratie douanière - donc s'il vous plaît soyez patient ou d'un plan votre achat à l'avance :)
Livraison en Europe prend habituellement beaucoup moins, typiquement moins d'une semaine

♻ J'essaie d'être respectueux de l'environnement et à recycler les emballages autant que possible, sacs spécialement en plastique, ruban et en carton pour mes boites à la main.
Je n'utilise que du papier 100% recyclé pour imprimer les factures (sauf si vous déclarez que vous ne voulez pas une facture à tous).

Articles viendra joliment emballé, mais si vous avez des besoins particuliers, un tel particulier papier cadeau / boîte ou une note à ajouter à l'élément, le spécifier dans le «message au vendeur" et je serai heureux de le faire pour vous sans supplément de prix, bien sûr.

S'il vous plaît vérifiez vos lois douanières existantes, comme je ne peux pas être responsable pour tout problème éventuel ou de surcharge pour l'importation de marchandises dans votre pays.

Le courrier recommandé est disponible, s'il vous plaît m'envoyer un message pour les citations.

Les commandes spéciales sont les bienvenues, il suffit de convo-moi :)
Si vous êtes satisfait, ne se contentent pas me dire (ce qui est très apprécié, d'ailleurs), mais laisser une rétroaction positive! ;)


*** Comme l'artiste, je retiens le droit d'auteur sur mon travail et ce n'est pas une licence pour une autre utilisation sans ma permission explicite. Je retiens également le droit d'auteur sur les images de mon travail tel qu'il est affiché sur ce site et d'autres.

Custom orders are welcome, just convo me :)
If you are satisfied, don't just tell me (which is much appreciated, btw), but leave a positive feedback!


Privacy policy

How I use your information: To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (a telephone number for an express delivery option, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy, for my legal and regulatory obligations as required for any tax checks in my country. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Laura Dusini, am the data controller of your personal information. If you have any questions or concerns, you may contact me at kosmi [!at] libero.it.

Alternately, you may mail me at: Laura Dusini – Via Carlo Pisacane 7 06127 Perugia, (PG) Italy.