The shipping cost I offer do not contain packing material - the packing materials go on my account. I try to offer state of the art packing. Nevertheless experience tells me that sometimes items go lost or arrive broken. Therefore I ask my clients to report any dammage immediately after recieving the package in order to make a claim to the transport insurance.

***********************************

For goods with a volume up to 120 * 60 * 60 cm and 31,5 kg (including packing material), I can offer the following conditions of shipping:

The goods are ready for shipping within three working days.

The goods are shipping with DHL international.

The DHL transportation insurance only covers dammages reported immediately after delivery and well documented. Therefore, it is important to inform immediately about any dammages. Please also make fotos of the dammages.

If a package is delivered obviously damaged, the customer is requested not to to accept it. In this case, I will refund the purchase price and directly take over the settlement of the insurance case.

***********************************

For goods that exceede the measures of 120 * 60 * 60 cm and 31,5 kg (including packing material), we offer the following terms of shipping:

We prefer the good being picked up by the client. If this is not possible, we ship via a shipping enterprise of choice. The return of goods that concord with the item description is only possible on account of the client.