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Reviews
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Dawn on Feb 4, 2022
4 out of 5 starsGreat pens. Delivery was delayed due to paperwork issues at customs.
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Beanie on Oct 9, 2021
5 out of 5 starsExcellent communication as always and high quality products. Beautifully engraved. Highly recommended!
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Krista on Sep 14, 2021
5 out of 5 starsThese pencils are beautiful, and they write so well. I got them for my son who is working on handwriting, and he loves them. I would definitely purchase them again.
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Cheryl on Aug 2, 2021
5 out of 5 starsThe pencils are perfect for little hands and my grandson loved that they had his name on them>
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Lemon on Jun 14, 2021
5 out of 5 starsExcellent customer service! Product exactly as described! Very good quality!
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Lemon on Jun 4, 2021
5 out of 5 starsPrompt and excellent customer service, and awesome product! Exactly as described!
About AmtecoDesign
Shop policies
Made with passion and care about the details and nature.
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
- Payment through Etsy,
- Credit Cards,
- Direct Payments,
- PayPal,
- etc.
If you have any questions or doubts please contact me - it's my pleasure to help you :)
My company is registered in EU, all prices on Etsy are gross prices. I can send you electronic Bill / Invoice after product sending when you request it.
I'm waiting 4 working days for your payment after order. In exceptional circumstances, if you can't do it in this timeline - please send me email. I will try to find solution.
If you are new on Etsy and need more information on the check-out procedure, please visit the following site: http://www.etsy.com/help_guide_checkout.php
Shipping
!! Important !!
Keep in mind, that due to Covid, shipping can take longer as usually it can be between 7-30 days
We offer a combined postage for multiple purchases
Buyers are responsible for all fees and the duty tax associated with shipping to their respective countries (non EU). They are not included in the price, because the amount depends on your local law and decision of custom office in respective country. For EU countries there is no additional duty tax.
Your package will be shipped to the address on your Etsy receipt unless otherwise noted.
Additional policies and FAQs
Privacy
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Artur Mrozek, am the data controller of your personal information. If you have any questions or concerns, you may contact me at etsy [!at] amtecodesign.eu. Alternately, you may mail me at:
Artur Mrozek, ul. Kąpielowa 1, 68-213 Lipinki Łużyckie, Poland
More information
Frequently asked questions
Is there possibility to have a different text on each pens ?
Yes, each pen in set can be personalized with different text / name. You should choose set which have a total required quantity, and in order note or in chat let me know list of texts/names and pens colours. Then I will also ask you for choosing font from the shared list.