BIRDSKINAU
Made-to-order couture
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Phyllis on 30 Apr, 2024
5 out of 5 starsToo heavy for earrings, but I'm adjusting them so they can.
Bird responded on 30 Apr, 2024
Hi Phyllis, Thank you for your review. We apologise for any inconvenience caused by the weight of the earrings. While we did include some extra earring harnesses to make them more comfortable to wear, we appreciate that we may not have explained how to utilise them. We have sent you a message with instructions which we hope will be of some help. Thanks again.
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Zaskira on 26 Mar, 2024
5 out of 5 starsI love this coat more than words can express. I showed it to everyone! It makes me feel like I can be myself and I will absolutely take such good care of it! They even were so generous to leave a gorgeous clutch as a gift! I am bewildered with gratitude!! Thank you so so much!
Bird responded on 27 Mar, 2024
Thank you Zaskira, your review has left us beaming! We’re delighted to hear that you feel like your true self in this coat: you certainly look incredible wearing it.
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Natalianne on 17 Jan, 2024
4 out of 5 starsThis is a beautiful, unique, necklace, and I love the colors. 1 of the dangles was off when I received it. I did you my jewelry pliers and fix it. A bit disappointed because I paid for it, but I still love it, and will buy some more items.
Bird responded on 18 Jan, 2024
Hello Natalianne, Thank you for your feedback. We were saddened to hear that the necklace arrived to you with a hook loose. We can assure you everything was double-checked before packing, so it’s disappointing to hear this occurred in transit. We have also reached out to you via message regarding this unfortunate incident. We are however, glad that you are satisfied with the colors and aesthetic of the piece overall. We hope to do better and see you back in our store in future.
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