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Laura on Sep 9, 2017
1 out of 5 starsThis bag is described as hemp and although I communicated with the seller before purchasing it in August, she waited until I made the purchase to say she wasn't sure it's hemp. Since I specifically wanted a hemp bag, 10 minutes after getting the seller's message I requested cancellation and refund but didn't hear back from the seller. Since the bag was scheduled to ship the next day and the seller was going on vacation the following day I asked PayPal to help get my money back so I could purchase a different bag. I finally received the refund and an angry message from the seller the next day. As of today the seller corrected the description. I don't know why she originally described this item as hemp when she wasn't sure it was and her 'customer service' certainly left a lot to be desired.
Terry responded on Sep 9, 2017
Buyer purchased BEFORE I had the chance to respond to her question. In my response, I told her if she wanted to cancel her order, I would understand and would gladly refund her money. Since it was late Friday evening, after I sent her the convo, I got off line. The next morning (Saturday, about twelve hours after I'd sent the last convo) I was awakened to find an angry message on my HOME PHONE stating she wanted her refund NOW or she would file a complaint with Etsy and with PayPal. I then checked on line to find several angry messages demanding I give her the refund immediately. This was two days before I stated I would be going on vacation so there was no need for her panicked response. I had ALREADY told her I would be glad to give her a refund BEFORE she even stated she wanted one. Sellers, beware of this one!
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Arta on Dec 27, 2016
5 out of 5 starsThe bag looks exactly as on photo, very light and looks great, thank you!!!
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tweeka68 on Nov 26, 2016
5 out of 5 starsCraftsmanship was top notch and pillow covers worked nicely with the size larger inserts that were recommended. Would definitely recommend and buy again.
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Marie on Aug 27, 2016
5 out of 5 starsThe stunning mid century fabric and the quality craftsmanship make these pillows real beauties! I love the retro print and color combination. These are works of art. Fast shipping. Wonderful seller. A++++ transaction
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Meg on Jan 11, 2016
5 out of 5 starsGreat communication. Arrived very quickly & just as expected -- very happy! Thank you so much!
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