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Our privacy policy sets out what personal buyer information A Silver Dream receive from Etsy.com, how A Silver Dream use it and under what circumstances, if any, A Silver Dream will share it with other parties. A Silver Dream abide by and are compliant with the Data Protection Act 1998 (herein referred to as “The DPA”) and the General Data Protection Regulation (herein referred to as “The GDPR”) which comes into effect on 25th May 2018. A Silver Dream are committed to keeping buyers’ personal information secure and confidential.

Lawful Basis for Processing Personal Data
For the purposes of The GDPR, A Silver Dream are the Data Processor when selling on Etsy.com and processes all personal data lawfully, fairly and in a transparent manner. Under Article 6 of The GDPR, the lawful basis on which A Silver Dream process personal data received from Etsy.com is that of “Contract” - whereby processing is necessary in order to fulfill buyer orders and enquiries. A Silver Dream retain information provided by Etsy.com, such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years.

Data A Silver Dream Receive: Personally Identifiable Information
A Silver Dream receive personally identifiable information from Etsy.com only when it is voluntarily submitted by buyers when placing an on-line order. The data A Silver Dream receive includes: name, billing address, delivery name, delivery address, e-mail address (in encrypted format), telephone number, date of order, items ordered, value of items ordered, chosen method of delivery. A Silver Dream do not sell or rent personally identifiable information to any third party for any purpose.

How A Silver Dream use buyers’ personal information
A Silver Dream may use any personal buyer information provided by Etsy.com to:
• process and dispatch buyers’ order/s
• carry out regulatory checks to meet our legal obligations
• prevent and detect crime
• develop and improve our products
• undertake anonymised statistical analysis (A Silver Dream won’t be able to identify individuals from this data)

A Silver Dream treat all information A Silver Dream hold about buyers as private and confidential. A Silver Dream will not reveal any personal details or details concerning buyers’ orders to anyone not connected with us, unless:
• a buyer asks us to reveal the information, or A Silver Dream have a buyer’s permission to do so
• A Silver Dream are required or permitted to do so by law
• it is required by law enforcement, fraud prevention or credit reference agencies

A Silver Dream may share buyer personal information with our suppliers, service providers and other contractors only to fulfil orders buyers place with us on Amazon.co.uk.

Data Subject Access Requests
Under The GDPR buyers are entitled to obtain from us (the Data Processor for the purposes of The GDPR when selling on Etsy.com) a copy of the data held concerning them and to have any inaccuracies in the data rectified. A Silver Dream are obliged to provide this data to you within 1 calendar month of the request and free of charge. However A Silver Dream have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive