Design Jewelry
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Reviews
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Salvador on 10 Jan, 2026
5 out of 5 starsI made a mistake and ordered the Rose Gold instead of White gold (as my wife's Ruby earrings, purchased a year ago. I was able to work a deal and replaced by 14K White gold instead.
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Jaty on 22 Jun, 2025
5 out of 5 starsBeautiful bracelet. I have purchased the same prior. UPS lost track of the package but worked to alleviate the problem. The emeralds are stunning and the seller is very easy to work with.
Jermen responded on 22 Jun, 2025
Thank you so much for your five-star review!
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Jamie on 06 Jun, 2025
5 out of 5 starsOnce again, thrilled with my purchase. I think this is my third necklace. Unique, high quality, and very beautiful. I’ll be back for more :)
Jermen responded on 06 Jun, 2025
Thank you so much! We're glad to hear that you loved the necklace. Enjoy your new necklace!
About DesignJewelryBox
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 3 hours of purchase
More information
Frequently asked questions
Custom and personalized orders
We can make any custom design you request. Please contact us for any custom order.
Wholesale availability
We can make wholesale and please contact us for wholesale.
When I will receive my order?
We start the production process immediately after receiving your order to ensure that you get your jewelry as soon as possible. Once your order has been shipped, you will receive an email notification with tracking details.
On average, delivery takes around 3 business days after shipping. However, please note that shipping times may vary due to factors beyond our control, such as the carrier’s processing time, seasonal conditions, delivery location, regional holidays, and other unforeseen circumstances.
We appreciate your patience and are always here to assist you with any shipping inquiries!
What if I ordered the wrong size?
We understand that ordering the wrong ring size can sometimes happen. If you need a resizing, please don’t worry! Our skilled and experienced team is here to help.
Simply reach out to us via Etsy messages, and we will guide you through the resizing process. We’re happy to assist you in finding the best solution!
Are your diamonds natural or lab grown?
All our diamonds are erath-mined natural diamonds.
What do I need to do if my jewelry needs repair?
We are proud to provide the variety of repair services including ring sizing, prong replacemet, prong retipping, chain soldering, clasp replacement, gemstone replacing and more. Request an online repair, then ship your item to us. We will repaşr and ship it safely back to you in 48 hours.
What is your return policy?
We want you to love your jewelry! If you're not completely satisfied with your purchase, you may return it within 7 days of delivery.
Once we receive the returned item, our quality control team will inspect it. If everything looks good, we will process your refund to your original payment method within 1 week, after deducting a $20 delivery charge and a 10% restocking fee.
Please note that once the refund is issued, the time it takes to reflect in your account may vary depending on your bank and payment method.